Summary
Overview
Work History
Education
Skills
Certification
Strengthsandqualifications
References
Timeline
Generic

RASHAWN PALMER

Tampa,FL

Summary

A challenging position and active involvement in a progressive organization, which will allow me both to utilize my professional skills and acquire new abilities and create opportunities for company and personal growth.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Caregiver

Comfortcare At Home
06.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

Substitute Teacher

Kelly Educational Staffing
02.2023 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.

Caregiver

Self-employeed
07.2014 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Administrative Medical Assistant

Aldor Pulmonary Tracore Health
09.2022 - 05.2023
  • In charge of charts for nursing home and clients
  • Prepare and send faxes and emails
  • Schedule patients
  • Update patient list
  • EMR
  • EClinical
  • Medical Records.
  • Work remotely
  • Navigate through different insurance apps

Patient Financial Service Representative

Kaleida Health
12.2002 - 07.2022
  • Receiving payment and posting amount to customer's account
  • Preparing statements to credit department if customer fails to respond
  • Initiating repossession proceedings or service disconnection
  • Keeping records of collection and status of accounts
  • Call Center answer over 50-70 calls
  • Remote work from home
  • Medical Records
  • Medical Office Assistant
  • Order Entry / Data Entry
  • Check in and out Patients
  • EKG's / Vital Signs
  • Blood Draws
  • Charge Posting
  • Assist with room patient's screenings
  • Chart Preparation
  • Customer Service
  • Patient Registration
  • Registered patients / Scheduled
  • Insurance Verification - obtaining insurance authorization and referrals
  • Charge Posting
  • Maintaining and update patient records
  • Maintain providers schedules
  • Collection of Co-pays
  • Miscellaneous clerical duties / multi-line phone.
  • Work remotely

Manager

Liberty Home care (CDPAP)
01.2019 - 09.2019
  • Interviewed and hired selected candidates for CDPAP 24 hours and 7day a week case
  • Set rules and regulations of client care
  • Made individual aides schedules
  • Set client meal plans
  • Ordered and set up client medications
  • As needed, assisted with PCA work for client.

Patient service representative/phlebotomist

Quest Diagnostics
01.2017 - 08.2017
  • Collect specimens according to established procedures
  • This includes, but not limited to: drug screens, biometric screening and insurance exams
  • Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders; Enter billing information and collect payments when required, including the safeguarding of assets and credit card information
  • Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order
  • Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed
  • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.

Education

Business of Administration

Villa Maria College
Buffalo, NY

Culinary Arts

Emerson Vocational High School
Buffalo, NY
06.1991

Skills

  • Classroom Management
  • Adaptable
  • Relationship building and management
  • Student Engagement

Certification

  • Phlebotomist trained on the job
  • Substance Abuse Testing
  • Customer Service
  • CPR

Strengthsandqualifications

Advance communication skills, excellent interpersonal skills, leadership and organizational skills, multi-tasked, managerial and problem solving skills, adapt well to changing environment, quick learner and attentive to detail. Computer proficient in MS Office Suites (Word) EMR, KICCS, Power Point Chart, Health Net, Cerner Scheduling, Batch Entry. Proficient in Health and Life Insurance Licensing, Medical Records.Eclinical, work remotely.

References

Available upon request

Timeline

Caregiver

Comfortcare At Home
06.2023 - Current

Substitute Teacher

Kelly Educational Staffing
02.2023 - Current

Administrative Medical Assistant

Aldor Pulmonary Tracore Health
09.2022 - 05.2023

Manager

Liberty Home care (CDPAP)
01.2019 - 09.2019

Patient service representative/phlebotomist

Quest Diagnostics
01.2017 - 08.2017

Caregiver

Self-employeed
07.2014 - Current

Patient Financial Service Representative

Kaleida Health
12.2002 - 07.2022

Business of Administration

Villa Maria College

Culinary Arts

Emerson Vocational High School

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RASHAWN PALMER