RaShay Centeno
Middletown,PA
Summary
Dynamic professional with a proven track record in client support and relationship building, notably at UCP Of Central PA. Skilled in behavior redirection and team collaboration, I've enhanced the quality of life for individuals with disabilities and achieved significant improvements in client goal attainment. Committed to leveraging my strong work ethic and problem-solving abilities to excel in dynamic environments.
Overview
12
12
years of professional experience
Work History
Direct Support Professional
UCP Of Central PA
Middletown, PA
09.2022 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Unloader
UPS
Middletown, PA
10.2024 - Current
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Loaded packages onto pallets and into staging areas as directed.
- Demonstrated flexibility and adaptability by adjusting seamlessly to sudden changes in shipment schedules or warehouse priorities.
- Enhanced workplace safety by adhering to company protocols and maintaining a clean, hazard-free work environment during the unloading process.
- Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
- Upheld high standards of customer service by ensuring that all unloaded products remained undamaged throughout the entire process.
Tutor, Special Needs Students
Self Employed Services
08.2020 - 09.2023
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Early Childhood Educator
Self-employeed
Middletown, PA
08.2012 - 09.2022
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents and other staff about student progress.
- Applied play-based strategies to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Established ongoing professional development goals, participating in workshops and conferences to stay current on emerging trends in early childhood education.
- Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.
Education
Psychology
Harrisburg Area Community College
Harrisburg, PA12.2017
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Client documentation
- Decision-making support
- Relationship building
- Goal setting
- Team collaboration
- Problem-solving
- Multitasking and organization
- Active listening
- Verbal and written communication
- Strong work ethic
- Customer service
- Friendly and likeable
- Approachable
Timeline
Unloader
UPS
10.2024 - Current
Direct Support Professional
UCP Of Central PA
09.2022 - Current
Tutor, Special Needs Students
Self Employed Services
08.2020 - 09.2023
Early Childhood Educator
Self-employeed
08.2012 - 09.2022
Psychology
Harrisburg Area Community College