Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Hi, I’m

Rasheda Richardson

Brooklyn,NY
Rasheda Richardson

Summary

Diligent Service Assistant with proven track record in customer support and service efficiency. Known for enhancing customer satisfaction and streamlining processes. Proficient in managing client interactions and resolving issues promptly.

Service professional with background in enhancing customer experiences and operational efficiency. Demonstrates strong focus on team collaboration and achieving results, ensuring reliability and adaptability. Skilled in conflict resolution and maintaining high standards of service.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

22
years of professional experience
1
Certification

Work History

Memorial Sloan Kettering Hospital Center

Radiology Service Assistant 1
10.2023 - Current

Job overview

  • Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
  • Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
  • Assisted team members in improving workflow efficiency by sharing best practices.
  • Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
  • Adapted quickly to changing circumstances within the workplace, demonstrating flexibility and resilience in response to challenges faced during daily operations.

Memorial Sloan Kettering Cancer Center

Room Service Associate
05.2022 - 09.2023

Job overview

  • Welcome new patients, introduce them to the room service program, distribute menus and meal trays and maintaining supplies as needed
  • Act as a liaison with the clinical dietitian and nursing personal
  • Use mean service and tracking sheets to ensure that every patient listed has a menu to be distributed; checks that information on the menu to ensure its correct
  • Resolve which patient have not received menus; distributes menus at established times
  • Distribute and collect meal trays, nourishments, feedings, nourishments, or snacks on assigned floors, within established timeframes
  • Respond to and follows up on requests and questions from all individuals within agreed upon time frames

Safeguard Self Storage

Facility Manager
01.2012 - 05.2022

Job overview

  • Financial Management and Reporting
  • Meets and maintains monthly revenue goals
  • Uses internal system to track financial results, create and monitor budgets and daily/monthly goals
  • Audits daily documents and codes and approves invoices
  • Contacts delinquent customers to request payment
  • Transports daily bank deposits
  • Recruitment/Staff Development
  • Trains and supervises staff
  • Maintains a productive and fun work atmosphere
  • Asset Management
  • Completes lock checks twice a week to ensure security and reconcile tenant inventory
  • Walks the interior and exterior premises daily to ensure areas are clean and free of maintenance issues
  • Sales and Marketing
  • Provides potential customers, with information and marketing material about the variety of available storage spaces and amenities
  • Conducts auction proceedings for relinquished storage items
  • Responds to customer issues and concerns in a timely manner
  • Administration
  • Completes company required paperwork and correspondences on time
  • Conducts merchandise inventory counts and ordering

McDonalds, Aked Managements Inc.

Store Manager
01.2003 - 01.2012

Job overview

  • Recruited, hired, and trained crew members
  • Created employee schedules and managed shifts
  • Calculated and distributed employee payroll, supervised store safe
  • Maintained safety records and personnel performance files
  • Maintained critical standards for raw and finished food quality, service speed, cleanliness, and sanitation
  • Monitored food cost and supply replenishment
  • Supported national, co-op and local marketing promotions to maximize sales potential

Education

Tutorial Academy
Guyana

High School Diploma
06-2000

University Overview

Skills

  • Customer Service
  • Communication
  • Sales/Marketing
  • Financial Management
  • Budgeting
  • Recruiting/Hiring
  • Staff Training
  • Staff Development
  • Staff Supervision
  • Schedule Coordination
  • Shift Management
  • Payroll Calculation
  • Payroll Distribution
  • Microsoft Suite
  • Cleaning techniques
  • Hospitality
  • Verbal and written communication
  • Guest service
  • Scheduling appointments
  • Menu presentation
  • Meeting deadlines
  • Food Service
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Customer Satisfaction
  • Customer service excellence
  • Cash Handling
  • Customer Engagement
  • Cleaning procedures
  • Order Processing

Certification

  • Food Safety, 2004
  • Advanced Shift Management, 2006
  • Effective Management Practice, 2010
  • Restaurant Operation Leadership Practice, 2010

Accomplishments

Accomplishments
  • Highest revenue in district, 2018-2019
  • Highest NOI in district, 2018-2019

Languages

English
Full Professional

Timeline

Radiology Service Assistant 1
Memorial Sloan Kettering Hospital Center
10.2023 - Current
Room Service Associate
Memorial Sloan Kettering Cancer Center
05.2022 - 09.2023
Facility Manager
Safeguard Self Storage
01.2012 - 05.2022
Store Manager
McDonalds, Aked Managements Inc.
01.2003 - 01.2012
  • Food Safety, 2004
  • Advanced Shift Management, 2006
  • Effective Management Practice, 2010
  • Restaurant Operation Leadership Practice, 2010
Tutorial Academy
High School Diploma
Rasheda Richardson