Summary
Overview
Work History
Education
Skills
Languages
References
Certification
Timeline
Generic

RASHED E. ALABDULLA

Clifton,NJ

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Overview

11
11
years of professional experience

Work History

Manager of Operations

B&M AUTO BODY
06.2021 - Current
  • Generated and maintained repair quotes and invoices
  • Negotiated insurance settlements; processed insurance paperwork; prepared estimates
  • Effectively established credibility and positive business relationships with adjusters from various insurance companies including Geico, State Farm, Nationwide, Progressive and more
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.

IT Project Manager

MULTIBANK GROUP
06.2020 - 01.2021
  • Hired to integrate new and existing IT systems in expanding offices; reporting directly to the Chief Security Officer
  • Coordinated and scheduled vendors and technical support including site surveys and compatibility
  • Incorporated market research and first had inspection to evaluate vendors
  • Supervised and scheduled installation and managed logistics
  • Completed task within established time frame.

Legal Research & Client Relations

RUDHA ALATTAR ADVOCATES & CLIENT RELATIONS
09.2019 - 03.2020
  • Meeting with clients, attorneys, and other professionals to talk about case details
  • Directing and coordinating law office activity, including delivery of subpoenas
  • Gathering and analyzing statutes, decisions, and legal articles, codes, documents and other data
  • Calling on witnesses to testify at hearings.

Production Supervisor

MONDELEZ INTERNATIONAL – Nabisco
12.2016 - 07.2019
  • Responsible for day to day operations of production lines and hourly employees
  • Trained, coached, and mentored staff to ensure smooth adoption of new and existing programs
  • Supervised a team of 40+ employees on each shift; with new group of employees on every shift
  • Implemented a plan to reduce waste within first month of employment, resulting in plant savings of $2 Million per year
  • Provided new innovative ideas, plans, modification of existing operations and improved morale of hourly workers
  • Provided daily reports, analyzed production progress daily, ensuring we meet all required numbers, using power point presentations and excel spreadsheets to track growth and progress.

Customer Service Representative

RIVERSIDE MEDICAL GROUP
03.2013 - 12.2016
  • Prepared and submitted claims to various insurance companies
  • Identified and resolved patient and staff billing complaints
  • Prepared and reviewed patient invoices
  • Evaluated patient financial status and established budget payment plans
  • Performed various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers
  • Utilized Medical Administrative Software (EPIC).

Education

Bachelor of Criminal Justice - Criminal Justice

RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY, USA
05.2014

Skills

  • Teamwork and Collaboration
  • Decision-Making
  • Staff Management
  • Team Leadership
  • Effective leader
  • Quality Assurance

Languages

English
Native or Bilingual
Arabic
Professional Working

References

Mohammed Abdeljabbar - B&M Auto Body - +1.973.907.0525

Zeyad Baker - Riverside Medical - +1.201.779.3460

Tamara Hejab - Riverside Medical -+1.973.930.9025

Tayyib Malik - Riverside Medical - +1.201.240.6831

Certification

  • [Federal Communications Commission] General Radio Operator License - May 2014

Timeline

Manager of Operations

B&M AUTO BODY
06.2021 - Current

IT Project Manager

MULTIBANK GROUP
06.2020 - 01.2021

Legal Research & Client Relations

RUDHA ALATTAR ADVOCATES & CLIENT RELATIONS
09.2019 - 03.2020

Production Supervisor

MONDELEZ INTERNATIONAL – Nabisco
12.2016 - 07.2019

Customer Service Representative

RIVERSIDE MEDICAL GROUP
03.2013 - 12.2016

Bachelor of Criminal Justice - Criminal Justice

RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY, USA

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RASHED E. ALABDULLA