Rasheed Abdullah
Acworth,GA
Summary
Skilled in providing high-quality customer service as Customer Response Consultant. Strong background working with diverse clients, resolving complex issues, and enhancing customer satisfaction levels. Strengths include active listening, clear communication skills, problem-solving abilities, and a knack for maintaining positive client relationships. Past roles involved significant contributions to improving customer service processes leading to increased customer retention and satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lube Technician
Take 5 Oil Change
Kennesaw, GA
08.2024 - Current
- Performed oil changes and lubrication services on a variety of vehicles.
- Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
- Installed new windshield wiper blades and checked tire pressure.
- Greeted customers in a friendly manner upon arrival at the service station.
- Educated customers about preventive maintenance services available to them.
- Recognized safety hazards while working with tools and machinery in order to avoid injury or property damage.
- Followed all safety protocols related to handling hazardous materials such as oils, fuels and cleaning agents.
- Ensured that all tools were properly stored after use in order to maintain a clean working environment.
Manager/Inspector
Speed Emissions
Woodstock, GA
03.2023 - 09.2023
- Coached, mentored and trained team members in order to improve their job performance.
- Performed detailed inspections of vehicle exhaust systems, including catalytic converters, to ensure compliance with emissions regulations.
- Calibrated gas analyzers used for measuring different types of pollutants emitted from vehicles or stationary sources.
- Performed regular maintenance checks on all tools, instruments, and equipment utilized during emission tests.
- Reviewed vehicle logs and driver records to assess potential risks and verify compliance with company policies.
Order Picker/Company Box Truck Driver
Prime Wine And Spirits
Doraville, GA
01.2022 - 01.2023
- Assembled boxes or other containers and packed items carefully to ensure safe shipment.
- Verified accuracy of orders by comparing items and quantities picked to customer invoices.
- Maintained inventory records and updated information regarding stock availability in the computer system.
- Utilized scanning equipment for picking, packing and shipping orders.
- Provided assistance in maintaining a clean working environment within the warehouse.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Limited damage to products and orders by using care when choosing items.
Server
Cielo Blue
Acworth, GA
03.2020 - 12.2021
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Education
High School Diploma -
BrooksVille Technical School
FloridaSkills
- Bay maintenance
- Coolant flushes
- Calibrating systems
- Replacing parts
- Hazardous waste management
- Gasket replacements
- Inspecting vehicles
- Oil changes
- Safety checks
- Customer service excellence
- Guest engagement
- Positive and professional
- Strong work ethic
- Product packing
- Pallet arrangement
- Labeling and stocking
- Loading and unloading
Certification
- emissions
- serving
Languages
English
Professional
Timeline
Lube Technician
Take 5 Oil Change
08.2024 - Current
Manager/Inspector
Speed Emissions
03.2023 - 09.2023
Order Picker/Company Box Truck Driver
Prime Wine And Spirits
01.2022 - 01.2023
Server
Cielo Blue
03.2020 - 12.2021
High School Diploma -
BrooksVille Technical School
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