Rasheed Ingram
Fort Walton Beach,FL
Summary
Dedicated and highly skilled Military IT Specialist with extensive experience in cyber operations, network infrastructure, and system troubleshooting. Seeking a challenging role in the IT industry to leverage technical knowledge, security clearance, and CompTIA SEC+ certification.
Overview
6
6
years of professional experience
Work History
Client Systems Technician
United States Armed Forces
01.2018 - Current
- Provided comprehensive IT support for up to 5 different networks, ensuring optimal performance and security
- Conducted regular network maintenance, troubleshooting, and hardware/software installations and upgrades
- Collaborated with cross-functional teams to resolve complex technical issues and ensure efficient operations
- Developed and implemented cybersecurity measures to safeguard sensitive information and prevent unauthorized access
- Assisted in the installation of Multi-classification fiber mesh modules for 5 different networks.
- Experience in Active Directory, Microsoft Endpoint Manager, ACAS, HBSS, Group Policy Administration, and Powershell
Education
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
CompTIA Security+ Certification Cyber Systems - undefined
Technical School
Skills
- Strong knowledge of client systems and network infrastructure
- Proficient in troubleshooting Windows systems hardware and software
- Network maintenance, upgrades, and installations
- Administration and Reporting
- Time Management
- Security Certification
Timeline
Client Systems Technician
United States Armed Forces
01.2018 - Current
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
CompTIA Security+ Certification Cyber Systems - undefined
Technical School
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