SHAKIRAH WILLIAMS
Philadelphia,PA
Summary
Dedicated and experienced professional with a strong background in housekeeping, management, and in-home healthcare assisting clients with special needs and disabilities. Proven ability to lead teams, maintain high standards of cleanliness, ensure food safety, and provide compassionate care to clients. Seeking to leverage my diverse skill set in a dynamic environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Elwin And Company
Delaware, New Jersey
01.2022 - Current
- Provide personal care and assistance to clients, including bathing, dressing, and meal preparation
- Monitor clients' health and report changes to medical staff or family members
- Ensure a safe, comfortable, and hygienic environment for clients in their homes
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Manager
McDonald’s
01.2017 - 01.2022
- Supervised daily operations, ensuring efficiency and customer satisfaction
- Ensured compliance with food safety and hygiene standards
- Managed hiring, training, and development of new employees
- Handled inventory management, ordering supplies, and resolving customer concerns
- Consistently maintained high customer satisfaction ratings
Housekeeping Staff
Hahnemann Hospital
01.2013 - 01.2017
- Maintained cleanliness and hygiene in patient rooms, common areas, and medical facilities
- Followed strict hospital sanitation protocols and infection control procedures
- Worked closely with medical staff to ensure a safe and sterile environment
Education
High School -
Simon Gratz High School
Philadelphia, PA01.2011
Skills
- Team Leadership & Management
- Food Safety & Hygiene Compliance
- Client Care & Assistance
- Scheduling & Staff Training
- Customer Service & Conflict Resolution
- Problem Solving & Decision Making
- Inventory Management
- Sanitation & Cleaning Procedures
Websites
Certification
- ServSafe Food Safety Certification
- Basic Shift Management
- Advanced Shift Management
- CPR Certified
References
Rasheeda James , general manager McDonald’s (267) 315-4669
Portia Johnson ,supervisor special needs health care (215) 433-8339
Timeline
Direct Care Worker
Elwin And Company
01.2022 - Current
Manager
McDonald’s
01.2017 - 01.2022
Housekeeping Staff
Hahnemann Hospital
01.2013 - 01.2017
High School -
Simon Gratz High School