Rasheeda DECORDOVA
Hampton,GA
Summary
Experienced Assistant Manager in retail and Supervisor in Resident Services and Business Administration. Known for hardworking, energetic, and dedicated nature. Skilled at efficiently identifying customer needs and providing effective solutions. Thrives in fast-paced, challenging environments that require strong interpersonal and communication skills. Collaborative team player who excels in fostering positive working relationships.
Overview
10
10
years of professional experience
Work History
Customer Service Supervisor
Qatar Airways
09.2024 - Current
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Administrative Assistant Supervisor
Newrest ATL
12.2021 - 09.2024
- Conducted inbound processes of new merchandise in accordance with guidelines and following all prescribed procedures
- Monitored Flight Station Changes
- Review and communicate necessary resource amounts needed for department to properly complete in a concise fashion
- Collaborated with team members to create a scalable process to perform duties required by the operations manager
Supervisor of Resident Services
Somerby Senior Living
06.2015 - 12.2021
- Delivered efficient oversight on day-to-day operations of facilities to ensure adherence to all necessary Health and safety standards
- Constructed and implemented programs to promote emotional, mental and physical well- being of residents
- Lead daily business briefs that identified incoming opportunities and tasks for the different departments
- Managed the department’s budget, kept supply inventory current and negotiated vending contracts
Education
High School Diploma - Business Administration And Management
Manor High School
Portsmouth, VA05.2015
Skills
- Effective Team Contributor
- Microsoft Office Proficiency
- Effective Communication
- Client Education
Timeline
Customer Service Supervisor
Qatar Airways
09.2024 - Current
Administrative Assistant Supervisor
Newrest ATL
12.2021 - 09.2024
Supervisor of Resident Services
Somerby Senior Living
06.2015 - 12.2021
High School Diploma - Business Administration And Management
Manor High School
Similar Profiles
Manoj Kudakkachira MathaiManoj Kudakkachira Mathai
Baggage Officer at Qatar Aviation Services (Qatar Airways Group)Baggage Officer at Qatar Aviation Services (Qatar Airways Group)
Edward EnriquezEdward Enriquez
Head of Cabin Appearance at Qatar Aviation Services / Qatar AirwaysHead of Cabin Appearance at Qatar Aviation Services / Qatar Airways
Balwin KaurBalwin Kaur
Sales Assistant at Qatar Duty Free (Qatar Airways)Sales Assistant at Qatar Duty Free (Qatar Airways)
Mobin Ali TuriMobin Ali Turi
Cargo Service Agent (Dangerous Goods Agent) at Qatar Aviation Service (Qatar Airways Group)Cargo Service Agent (Dangerous Goods Agent) at Qatar Aviation Service (Qatar Airways Group)
MONICA JONESMONICA JONES
Child Protective Services Supervisor at Georgia Division of Family and Children ServicesChild Protective Services Supervisor at Georgia Division of Family and Children Services