Rasheeda Manieram
Sorrento,USA
Summary
Dynamic Consumer Access Manager with a proven record in revenue cycle management, process improvement, and team development. Expertise in insurance verification and compliance ensures optimized patient experiences and enhanced operational efficiency.
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Overview
26
26
years of professional experience
Work History
Consumer Access Manager
AdventHealth
Tavares, FL
01.2008 - Current
- Oversaw patient registration processes, ensuring compliance with healthcare regulations and organizational policies.
- Developed training programs for staff, enhancing knowledge of patient access protocols and customer service standards.
- Streamlined appointment scheduling systems, improving operational efficiency and reducing wait times for patients.
- Collaborated with clinical teams to resolve patient inquiries and enhance overall service delivery standards.
- Analyzed access metrics to identify trends, informing strategic initiatives to improve patient experience and satisfaction.
- Implemented new software solutions for managing patient records, increasing accuracy and accessibility of information.
- Led cross-functional meetings to address workflow challenges, fostering collaboration between departments for optimized operations.
- Mentored junior staff members, promoting professional development through guidance on best practices in patient access management.
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Reduced wait times for patients with effective resource management and staff allocation strategies.
- Ensured compliance with federal, state, and local regulations pertaining to privacy laws and medical record documentation requirements within the Patient Access department.
- Oversaw budget planning and management for the Patient Access department, optimizing resources while maintaining quality standards.
Pain Management Coordinator
New York University Hospital
New York, NY
10.2000 - 06.2004
- Coordinated daily operations and administrative tasks to enhance departmental efficiency.
- Facilitated communication between clinical staff and management to streamline workflows.
- Implemented process improvements that reduced turnaround time for patient services.
- Achieved successful execution of annual pain management conference through effective sponsorship acquisition. Streamlined administrative processes to enhance event organization and participant experience.
Education
Associate of Science -
Associate of Science - Business Administration And Management
Lake Sumter State College
Leesburg, FL05-2011
Skills
- Revenue Cycle Management
- Process Improvement
- Team LEadership &Development
- Insurance Verification & Authorization
- PROSCI certification
- Certified revenue cycle representative
Timeline
Consumer Access Manager
AdventHealth
01.2008 - Current
Pain Management Coordinator
New York University Hospital
10.2000 - 06.2004
Associate of Science -
Associate of Science - Business Administration And Management
Lake Sumter State College