Rasheeda Pullin- McClintock
Harrisburg,PA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
10
10
years of professional experience
Work History
Program Manager
Community Service Group
Lancaster, PA
07.2014 - Current
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Monitored performance metrics to ensure timely completion of tasks.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Reviewed completed work to verify consistency, quality, and conformance.
- Developed and maintained project plans, schedules, and budgets.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored and reported on program financial performance, implementing cost-control measures to stay within budget constraints.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - Nursing
Chamberlain University
Illinois City, IL09-2027
GED -
Pennsylvania School of Business
Allentown, PA08-2024
Skills
- Professional writing
- Product development
- Recruitment and hiring
- Policy and procedure improvements
- Employee scheduling
- Program reviews
- Risk analysis and management
- Verbal and written communication
- Budgeting and resource management
- Customer and personnel training
- Critical thinking
- Team leadership
- Work delegation
- Quality assurance
- Good judgment
- Scheduling and planning
- Detail-oriented
- Team leadership and direction
References
References available upon request.
Timeline
Program Manager
Community Service Group
07.2014 - Current
Bachelor of Science - Nursing
Chamberlain University
GED -
Pennsylvania School of Business
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