Summary
Overview
Work History
Education
Skills
Timeline
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Rasheedah James

Houston,TX

Summary

Dynamic and customer-faced professional seeking a position as a Waitress/Hookah Attendant at a high-energy, fast paced nightclub. Leveraging strong hospitality skills, exceptional multitasking abilities, and a passion for providing an outstanding customer experience.

Overview

8
8
years of professional experience

Work History

Waitress and Hookah Attendant

Grand Lekki
Atlanta, GA
09.2022 - 11.2023
  • Provided exceptional service to customers in a high-energy nightclub environment.
  • Managed multiple tables efficiently, ensuring all guests received timely and accurate orders.
  • Prepared and served hookah with various flavors, ensuring proper setup, maintenance, and cleanliness of hookah equipment.
  • Handled customer complaints and resolved issues promptly to maintain a positive atmosphere.
  • Collaborated with team members to maintain a clean and organized work environment.
  • Promoted special events and VIP services to enhance customer experience and increase sales.

Waitress

Ted's Montana Grill Inc.
Atlanta, GA
08.2020 - 08.2022
  • Served food and beverages to guests, maintaining a friendly and professional demeanor.
  • Took orders accurately and delivered them in a timely manor
  • Assisted in setting up and cleaning the dining area before and after service.
  • Handled cash and credit card transactions, ensuring accurate billing and payment processing.
  • Provided menu recommendations and upselling techniques to boost sales.

Restaurant Hostess

Bahama Breeze
Daytona Beach, FL
10.2018 - 11.2019
  • Greeted and seated guests, managing reservations and waitlists.
  • Provided excellent customer service and addressed guest inquiries and concerns.
  • Coordinated with the kitchen and waitstaff to ensure smooth service.
  • Assisted in organizing special events and private parties.

Crew Member

McDonald's Restaurant
Daytona Beach, FL
05.2016 - 05.2018
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.

Education

Bachelor of Science - Accounting

Bethune - Cookman University
Daytona Beach, FL
05-2019

High School Diploma -

Kipp Atlanta Collegiate
Atlanta, GA
05-2015

Skills

  • Guest Relations Management
  • Order Accuracy
  • Customer Service
  • Menu Recommendations
  • Service prioritization
  • Serving expertise

Timeline

Waitress and Hookah Attendant

Grand Lekki
09.2022 - 11.2023

Waitress

Ted's Montana Grill Inc.
08.2020 - 08.2022

Restaurant Hostess

Bahama Breeze
10.2018 - 11.2019

Crew Member

McDonald's Restaurant
05.2016 - 05.2018

Bachelor of Science - Accounting

Bethune - Cookman University

High School Diploma -

Kipp Atlanta Collegiate

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Rasheedah James