Rasheem Samuel

Sales Associate

Lowes Home Improvment

Bowie, MD

04.2022 - Current

Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Restocked shelves as needed to ensure sufficient inventory levels.
Conducted inventories on a regular basis to track stock levels.
Demonstrated product features and benefits for customers' needs.
Upsold additional items based on customer interests and needs.
Developed promotional strategies to increase sales volume.
Suggested ideas for improving store operations and increasing profits.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Ensured compliance with all safety regulations while handling hazardous materials.
Maintained cleanliness of store environment including floors, windows, displays.
Helped customers find specific products, answered questions, and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked with fellow sales team members to achieve group targets.
Assessed customer needs to provide assistance and information on product features.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Built and maintained relationships with peers and upper management to drive team success.
Sold various products by explaining unique features and educating customers on proper application or usage.
Watched for and recognized security risks and thefts to prevent or handle situations.
Placed special orders or called other stores to find desired items.
Ticketed, arranged and displayed merchandise to promote sales.
Described merchandise and explained use, operation and care.
Recommended, selected and located merchandise based on customer desires.
Maintained knowledge of sales and promotions, return policies and security practices.
Organized store by returning merchandise to proper areas and restocked displays.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Answered store and merchandise questions and led customers to wanted items.
Cleaned shelves, counters and tables to maintain organized store.
Greeted customers to determine wants or needs.
Assisted teammates with sales-processing tasks to meet daily sales goals.