Rasheema Larkins
Newark,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Airport Operations Agent
Choice Aviation
02.2019 - Current
- Prepared daily flight plans and coordinated with other agencies for seamless operations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Scrutinized and managed flow of incoming and outgoing aircraft, providing guidance and support as needed.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Resolved any customer inquiries or complaints to restore satisfaction.
Warehouse Worker
Swissport Cargo Services
12.2022 - 02.2024
- Negotiated and arranged transport of goods with shipping or freight companies.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Implemented and maintained security protocols to safeguard cargo shipments.
Airline Customer Service Agent
Alaska Airlines
03.2021 - 11.2022
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
- Gained extensive knowledge in data entry, analysis and reporting.
Education
Bachelor of Arts - Liberal Arts And General Studies
Lehman College of The City University of New York
The Bronx, NY11.2019
High School Diploma -
Harlem Village Academy
New York, NY06.2014
Skills
- Regulatory Compliance Adherence
- Accurate data entry
- Efficient multitasking
- Superior customer service
- [Software] expertise
Certification
- Certified Forklift Driver (Swissport Cargo, Choice Aviation) 2023-current
Timeline
Warehouse Worker
Swissport Cargo Services
12.2022 - 02.2024
Airline Customer Service Agent
Alaska Airlines
03.2021 - 11.2022
Airport Operations Agent
Choice Aviation
02.2019 - Current
Bachelor of Arts - Liberal Arts And General Studies
Lehman College of The City University of New York
High School Diploma -
Harlem Village Academy
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