Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Rasheika Wolford

Charlotte,NC

Summary

Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Fresh Foods Manager

Harris Teeter
07.2018 - Current

The primary job function of the fresh food manager is to take accountability for the fresh food counter, ensuring the delivery of exceptional customer care and operational standards to maximise sales and profitability whilst maintaining costs.

Assistant Fresh Foods Manager

Harris Teeter
06.2016 - 03.2018

The primary job function of the fresh food manager is to take accountability for the fresh food counter, ensuring the delivery of exceptional customer care and operational standards to maximise sales and profitability whilst maintaining costs.

Deli Clerk

Harris Teeter
03.2015 - 09.2015
  • Responsible for preparing, processing, packaging, and stocking products according to Fresh Foods Standards
  • Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards.

Lead

Justice & Brothers Clothing Store
04.2014 - 01.2015
  • The team to sell and make sales numbers
  • Push new products to the floor
  • Greet all customers in a warm and friendly manner
  • Floor sales : assisting customers in selecting, and coordinating outfits
  • Assist with proper sizing selection.Promoting special incentives and daily discounts
  • Cashier: closing out purchases and applying coupons, certificates and in-store discounts.

TIAA-CREF, Pitney Bowes
05.2013 - 01.2014
  • Working in the mail room consists of many duties such as prepping,shorting, and scanning mail in a timely manner in a cell with a team
  • Delivering checks, and pulling transfers.

Justice Clothing store
11.2012 - 05.2013
  • Greet all customers in a warm and friendly manner
  • Floor sales : assisting customers in selecting, and coordinating outfits
  • Assist with proper sizing selection
  • Promoting special incentives and daily discounts
  • Cashier: closing out purchases and applying coupons, certificates and in-store discounts.

Wendy's
08.2011 - 03.2013
  • Performing many duties on varying shifts; cashier, order taker, grill, sandwich prep, coordinator to bag food, and yo-yo : getting materials and products to assist the team in preparing meals.

Order taker

Mario's Pizza and Italian Restaurant
04.2011 - 08.2011
  • Phone orders for pick-up and delivery
  • Expediter: Kept track of food orders in the restaurant
  • Runner: delivering food orders to the table in the restaurant.

Education

High School Diploma -

Ardrey Kell High School
Charlotte, NC
06.2011

Associate of Science - Criminal Justice

Liberty University
Lynchburg, VA
03.2015

Skills

  • Proficient in
  • Microsoft Office Suite tools: Word, Excel, PowerPoint
  • Experience in using Micros and traditional cashier systems
  • Financial Management
  • Operations Management
  • Expense Tracking
  • Performance Management
  • Staff Development
  • Marketing
  • Strategic Planning
  • Workforce Management
  • Complex Problem-Solving
  • Time Management
  • Customer Relationship Management (CRM)
  • Team Leadership
  • Schedule Preparation

Additional Information

  • AWARDS , Reverse waist 0.02%-Harris Teeter 474
  • LANGUAGES English

Timeline

Fresh Foods Manager

Harris Teeter
07.2018 - Current

Assistant Fresh Foods Manager

Harris Teeter
06.2016 - 03.2018

Deli Clerk

Harris Teeter
03.2015 - 09.2015

Lead

Justice & Brothers Clothing Store
04.2014 - 01.2015

TIAA-CREF, Pitney Bowes
05.2013 - 01.2014

Justice Clothing store
11.2012 - 05.2013

Wendy's
08.2011 - 03.2013

Order taker

Mario's Pizza and Italian Restaurant
04.2011 - 08.2011

High School Diploma -

Ardrey Kell High School

Associate of Science - Criminal Justice

Liberty University
Rasheika Wolford