Rashel Muniz Santiago
Tampa,Florida
Summary
Proficient Dental Assistant with demonstrated strengths in oral and written communication, interpersonal relations and product testing. Enthusiastic about working with engineers to design, test and improve plans. Looking for chance to apply expertise to new role with progressive organization
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Assistant/ Lab Technologist/ Phlebotomist
Tampa Dental Walk In/
Tampa
11.2023 - Current
- Front office work, such as scheduling appointments and updating patient dental records, Checked in Pt and updating their medical history
- Prepared rooms for examination, sterilized tools and equipment, take x-rays, and helping dentists with procedures such as fillings, crowns, extractions, root canals, etc
- Draw Blood from patients to use it to speed up healing process in the bone for dental implants.
- Ensured precise color matching of dental prosthetics, improving patient satisfaction rates.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Collaborated with dentists to create accurate and customized dental restorations for patients.
Publicity Services
Professional Services
Puerto Rico
05.2019 - 10.2023
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Promoted products for more than 50+ brands
- Enhanced customer experience by providing friendly, approachable, and knowledgeable interactions at promotional events.
- Increased team productivity with effective communication and collaboration strategies.
Sales Associate
Clark's
Puerto Rico
11.2021 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Biomedical Science
Pontifical Catholic University Of Puerto Rico
Skills
- Excellent Interpersonal Skills
- Bilingual English and Spanish
- Medical Terminology
- Patient shielding techniques
- Prioritization & Problem Solving
- Verbal & Written Communication
- Microsoft Office Applications
- Explaining Policy and Procedures
- Adept in Technology
- Quality control guidelines
- Workflow Management
- Published a science article in Puerto Rico Health Science Journal as first author themed in Role of Oropharyngeal Decontamination Reducing SARS-COV2 and COVID-19 Infection
- Leader of a college group association called 'Asociación de Biologia Fernando Cofresi' where we do community and charity work and build students to establish strength and unity in working
Certification
- PT - Phlebotomy Technician
- X-ray
Timeline
Dental Assistant/ Lab Technologist/ Phlebotomist
Tampa Dental Walk In/
11.2023 - Current
Sales Associate
Clark's
11.2021 - 05.2023
Publicity Services
Professional Services
05.2019 - 10.2023
Biomedical Science
Pontifical Catholic University Of Puerto Rico