Rashell (Shelly) Hawkins

-I have worked for Datavant for almost 6 years. I worked as a CRS for 3 years. Was promoted to a SR CRS in April 2022 where I train and work closely with new CRS's. Where I do a step-by-step training for pre site, on site and post site work.

-In April of 2023 I was given the opportunity to do more training with the CRS's in the new hire classes as a SME. While doing this job I helped to revamp the new hire Power Point by bringing it up to date.

-I have worked on the HEDIS QA project for 2 years in a row doing audits for the remote processors.

-I also work in the Outreach department to fill in when things are slow.

-I have made all the transitions with these positions smoothly by learning all the necessary changes with programs and the job requirements.

-I am knowledgeable in many EMR systems. And am able to find my way through systems that I am not familiar with.

-I am proficient in CIOXSync, Concur, Datavant Vault, Teams, Chart Finder, Ring Central and MAX

-I learn new programs easily when given clear instructions.

- I work well with my team and others while traveling for my CRS work.

-I have a 99% success rate for drop-ins.

-I have an excellent attendance record. On time to sites and at home work jobs.

- In the 3rd quarter of 2023 I was given the honor of being recognized as top CRS for my region with over 6800 charts retrieved, CPH average of 19.41 and maintained a QA pass rate of 98% and a 100% reliability.

- On my travels I would close out areas that I worked by doing all ORG's that were available in the area at the time.

-Have a very positive attitude, very honest. If I make a mistake I own it work hard to correct it.

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