Receptionist/human resources assistant
Plum Creek Specialty Hospital
Amarillo
01.2009 - 12.2013
- Greeted patients and visitors warmly upon arrival at Plum Creek Specialty Hospital.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled patient appointments, coordinating with medical staff and ensuring smooth operations.
- Organized waiting area, ensuring cleanliness and comfort for patients and their families.
- Provided administrative support by handling correspondence and managing office supplies inventory.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Sorted incoming mail and directed to correct personnel each day.
- Assisted with special projects assigned by management when required.
- Assisted with onboarding of new employees by providing orientation information and support.