Shannon Heath
Lucasville
Summary
Detail-oriented professional proficient in Microsoft, Google, and Adobe applications. Adept at managing multi-line phone systems and facilitating effective communication among team members. Committed to delivering efficient administrative support and ensuring smooth operations.
Overview
3
3
years of professional experience
Work History
Receptionist/Clerical Assistant
Pike Water, Inc.
Piketon
03.2026 - Current
- Manage multi-line phone system and routed calls efficiently.
- Answer incoming calls, take messages, and transfer calls to appropriate departments or personnel.
- Assist with administrative tasks such as filing and data entry.
- Perform data entry tasks into various computer systems accurately and promptly.
- Support staff members with administrative tasks, including typing letters, filing documents, and scanning and copying documents.
- Manage all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Process customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Communicate effectively with team members to support operations.
Class B CDL Bus Driver
Scioto Valley Local Schools
Piketon
03.2023 - 03.2026
- Transport students safely to and from school daily, ensuring punctuality and adherence to district schedules.
- Ensure children's welfare and safety during transit, fostering a supportive and positive environment.
- CPR certified, equipped to handle emergencies and ensure the well-being of students.
- Maintain confidentiality of student information in compliance with school and district policies.
- Collaborate with parents, teachers, and school staff to facilitate effective communication regarding student needs.
Education
Certified Production Technician - Full Certified Production Technician, Safety and Quality Practices and Measurement, Manufacturing Assessment and Maintenance Awareness Assessment, OSHA 10 certification
MANUFACTURING SKILL STANDARDS COUNCIL
Portsmouth, OH06-2025
Associate of Applied Business - Office Administration Technology, Spreadsheet Applications, Records Management, Desktop Publishing, Processing 1 & 2, Accounting 1, 2, & 3, Office Communications 1 & 2, Office Administration 1 & 2
SHAWNEE STATE UNIVERSITY
Portsmouth, OH06-2005
Skills
- Multi-line phone management
- Data entry
- Microsoft Word expertise
- Excel proficiency
- PowerPoint skills
- Google applications
- Adobe software
- Basic data management
- Issue resolution
- Management prioritization
- Team coordination
- Adaptability
- Verbal and written communication
Timeline
Receptionist/Clerical Assistant
Pike Water, Inc.
03.2026 - Current
Class B CDL Bus Driver
Scioto Valley Local Schools
03.2023 - 03.2026
Certified Production Technician - Full Certified Production Technician, Safety and Quality Practices and Measurement, Manufacturing Assessment and Maintenance Awareness Assessment, OSHA 10 certification
MANUFACTURING SKILL STANDARDS COUNCIL
Associate of Applied Business - Office Administration Technology, Spreadsheet Applications, Records Management, Desktop Publishing, Processing 1 & 2, Accounting 1, 2, & 3, Office Communications 1 & 2, Office Administration 1 & 2
SHAWNEE STATE UNIVERSITY