Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rashidul Hassan

Ashland,OH

Summary

Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams.

Overview

5
5
years of professional experience
1
1
Certification

Work History

SQA Automation Engineer

Automation Solutionz
Dhaka, Bangladesh
09.2022 - 08.2023
  • Designed and implemented automated workflows to streamline business processes, collaborating with developers to optimize test development and deployment.
  • Monitored system performance and debugged automated tests by analyzing logs and identifying root causes, ensuring continuous improvement in the automation process.
  • Led the analysis and development of test cases based on requirements documents, while proactively learning new techniques to enhance the efficiency and effectiveness of automation.

IT Executive

Green Delta Capital Limited
Dhaka, Bangladesh
12.2019 - 09.2022
  • Managed the installation of hardware and software systems related to information technology infrastructure.
  • Provided technical support to users in troubleshooting hardware and software issues.
  • Developed and implemented IT strategies, policies, and procedures to ensure compliance with organizational standards.
  • Conducted periodic system audits to evaluate performance of computer networks, servers, storage devices, and other equipment.
  • Reviewed and approved project plans prior to implementation.
  • Evaluated organization's technology to recommend upgrades for hardware and software.

Assistant System Engineer

Digi Jadoo Broadband Limited
Dhaka, Bangladesh
04.2019 - 12.2019
  • Worked closely with other IT teams to ensure smooth operation of all components within the infrastructure environment.
  • Monitored system performance and resolved technical issues as needed.
  • Provided technical guidance for system development and troubleshooting.

Junior Executive

Daraz Bangladesh
Dhaka, Bangladesh
07.2018 - 03.2019
  • Responded promptly to emails sent by customers seeking assistance.
  • Monitored customer feedback regularly to identify areas for improvement in services offered.
  • Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
  • Performed follow-up calls to customers regarding their inquiries or orders.
  • Resolved customer complaints in a timely manner while maintaining professional attitude.

Education

Master's - Business Analytics

Ashland University
Ashland, OH
12-2025

Bachelor of Science - Computer Science And Engineering

American International University Bangladesh
Dhaka, Bangladesh
05-2018

Skills

  • Data Analysis & Reporting: Proficient in analyzing and visualizing data to provide actionable insights
  • Data Visualization Tools:Power BI (Dashboards, Reports, Data Modeling)
    Tableau (Data Visualization, Dashboards, Reports)
  • Data Processing & Transformation:Power Query (Data transformation, ETL processes)
    SQL (Data querying, Database management, Optimization)
  • Spreadsheet Software:Microsoft Excel (Advanced functions, Pivot Tables, Macros, Data Analysis)
  • Data Management & Optimization: Expertise in querying, aggregating, and optimizing large datasets

Certification

Business Intelligence and Data Analytics (BIDA)
Corporate Finance Institute (CFI) — In Progress

  • Gaining advanced knowledge in data analytics, business intelligence, and data visualization.
  • Covering key areas like data analysis, business strategy, and the application of tools like Power BI, Tableau, SQL, and Excel in real-world business contexts.

Timeline

SQA Automation Engineer

Automation Solutionz
09.2022 - 08.2023

IT Executive

Green Delta Capital Limited
12.2019 - 09.2022

Assistant System Engineer

Digi Jadoo Broadband Limited
04.2019 - 12.2019

Junior Executive

Daraz Bangladesh
07.2018 - 03.2019

Master's - Business Analytics

Ashland University

Bachelor of Science - Computer Science And Engineering

American International University Bangladesh

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Rashidul Hassan