Rashika Little
Birmingham,AL
Summary
Compassionate professional with background as Patient Escort. Have provided patient-focused care, demonstrating respect for privacy and ensuring safety during transport. Skills include effective communication, knowledge of medical terminology and procedures, and ability to work in high-stress environments. Previous roles have seen improved patient experience due to empathy and commitment to care quality.
Overview
16
16
years of professional experience
Work History
Patient Escort Lead
Onsight Health Diagnostics
Brentwood, TN
08.2021 - Current
- Assisted in the training of new transport staff, sharing knowledge and best practices.
- Collaborated closely with nursing and medical staff to coordinate patient transports according to schedule and urgency.
- Assisted patients with mobility, including helping them in and out of wheelchairs, beds, and transport vehicles.
- Facilitated the smooth handover of patients to receiving departments, ensuring clear communication of any special requirements.
Lead Dining Room Server
Brookdale Assisted Living
Birmingham, AL
09.2019 - 02.2021
- Responded promptly to customer inquiries or complaints regarding food or services rendered.
- Assisted in training new servers on proper procedures for taking orders, delivering food, bussing tables.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Dining Room Server
Somerbyatstvincents
Hoover, AL
06.2017 - 11.2019
- Cleared tables, refilled beverages, and reset table settings for new guests.
- Checked quality of food before serving it to customers.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors, and removing debris after meals were served.
- Assisted in training new servers on proper procedures for taking orders, delivering food, bussing tables.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Customer Support Specialist
Walmart
Birmingham, AL
01.2012 - 07.2015
- Greeted customers and provided friendly customer service.
- Processed credit card transactions accurately and efficiently.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Provided excellent customer service by helping customers locate items they were looking for.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
Patient Escort
UAB Medicine
Birmingham, AL
05.2008 - 06.2011
- Assisted patients to their destinations, such as waiting rooms or medical examination rooms.
- Accompanied ambulatory patients to different departments within the hospital facility.
- Informed nurses when a patient was ready for transport between floors or departments.
- Monitored patient condition during transit and alerted appropriate personnel if there were changes in status or health concerns.
- Maintained accurate records regarding patient transport times, locations, and conditions.
Education
High School Diploma -
Westend Highschool
Birmingham, AL05-2006
Skills
- Medical terminology knowledge
- Wheelchair assistance
- First-aid and CPR
- Patient Safety
- Regulatory Compliance
- Patient Escorting
- Equipment Transportation
Timeline
Patient Escort Lead
Onsight Health Diagnostics
08.2021 - Current
Lead Dining Room Server
Brookdale Assisted Living
09.2019 - 02.2021
Dining Room Server
Somerbyatstvincents
06.2017 - 11.2019
Customer Support Specialist
Walmart
01.2012 - 07.2015
Patient Escort
UAB Medicine
05.2008 - 06.2011
High School Diploma -
Westend Highschool
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