Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Timeline
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RASHMI AIRIRA AIYAPPA

Frisco,TX

Summary

Accomplished professional with 19+ years of experience in Information Technology achieving strategic business objectives and delivering customer focused solutions. Experienced in agile software development, project and program management. Proven technical and leadership skills in managing cross-functional teams across geographies

Overview

21
21
years of professional experience
1
1
Certificate

Work History

Project Manager/Scrum Master

Cognizant
10.2019 - Current
  • Successfully managed 5 projects by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Spearheaded and facilitated Agile ceremonies - Daily stand up, sprint Planning, Story refinements and retrospectives
  • Interfaced and collaborated closely with product owner on backlog grooming to keep backlogs relevant and prioritized ensuring acceptance criteria were agreed and stories were ready for sizing
  • Removed obstacles and managed all the risks to enable teams' efficiency and productivity
  • Facilitated Scrum of Scrum to build synergies and bridge communication among various technology teams
  • Partnered with Agile coaches and other Scrum masters to lead continuous improvement opportunity and Agile transformation
  • Facilitated and collaborated emails/calls for clear project requirements with Business and Internal teams
  • Provided guidance and tracked all assigned projects from planning/initiation through delivery; conducted regular reviews with project teams, technology teams, and customers to ensure the program is on track
  • Develop status reports, dashboards, project financials and resource plans
  • Proactively manage changes in Project/Program scope and identifying potential issues and contingency plans
  • Provide hands-on program management and coaching during implementation and post-implementation phases.

Project Manager

Mphasis Services Pvt Ltd
11.2016 - 03.2018
  • Managed RPA POCs and Projects of team size varying from 12 - 16 resources
  • Set up and adopted PMO (Program Management Office) methodology and processes and acted as a PMO advocate for RPA programs
  • Successfully implemented and coached Agile Scrum in the organization for multiple projects
  • Facilitated scrum-of-scrum and reviews for new product initialization and tailored the RPA review process to align with agile, scrum methodology
  • Coached the scrum team in self-organization and cross-functioning to deliver the project goal
  • Continuously learned agile/Scrum techniques and shared findings with the team
  • Develop status reports, estimations and resource plans
  • Experienced in assessing and managing project scope, time, quality and risk- led and managed tasks in defining the project road map, prioritizing deliverable, tracking schedule and ensured timely delivery for 5 major releases
  • Developed metrics dashboard for monitoring application performance for End Users.

Scrum Master, Project Manager

Accenture Services Pvt Ltd
09.2010 - 10.2016
  • Defined levers to achieve portfolio level targets and track Program Management Office level budget for all cross functional Technologies Teams ($2M USD annually at portfolio level)
  • Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
  • Contributed to Agile Club with ideas towards improving opportunities and transformation
  • Instrumental in implementation of Robotic Process Automation Center of Excellence at Accenture
  • Developed metrics dashboard for monitoring application performance and coordinated with the quality team for identifying/addressing gaps and enhancing user experience
  • Mentored new team members and interns on the business domain and application technology architecture.
  • Improved team efficiency by implementing Agile and Scrum methodologies for project management.
  • Encouraged cross-functional collaboration by organizing workshops and training sessions for different departments within the organization.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Implemented continuous improvement initiatives through regular retrospective meetings with the team.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Facilitated seamless integration of new team members into existing projects without compromising productivity levels.

Senior Product Engineer

Symphony Teleca
02.2005 - 09.2010
  • Involved in requirement analysis, design, development and maintenance of large scale online order management application for retail domain with 40 distribution centers across US
  • Led change control initiatives and performed due diligence to manage scope and schedule changes
  • Managed the defect log for tracking application issues and facilitated root cause analysis
  • Was recognized with 'Hall of the fame' award for the contribution and effort in minimizing defects
  • Managed product release activities and facilitated user acceptance test for end customers across multiple locations.
  • Resolved technical issues promptly during both pre-and post-launch phases of a product''s life cycle, maintaining high levels of customer satisfaction throughout the entire user experience journey.

Test Engineer

Tech Aces
09.2003 - 01.2005
  • Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback
  • Designed testing scenarios for sanity and usability testing
  • Conducted testing and analyzed results and submitted observations to the development team.

Education

Bachelor of Engineering - Telecommunications

Coorg Institute of Technology
Kodagu, Karnataka
07.2003

Skills

  • Project Management
  • Project planning and development
  • Schedule Management
  • Budgeting and forecasting
  • Risk Management
  • Coaching and Mentoring
  • Agile Methodology
  • Forecasting
  • Software Development Lifecycle
  • JIRA

Certification

  • Certified Scrum Master, Scrum Alliance (2014)
  • ITIL- V3 Foundation, EXIN (2014)
  • UiPath - RPA Developer Foundation (2017)
  • SAFe 5.0 Agilist Certification (2021)
  • SAFe Advanced Scrum Master (2022)
  • Silk Test 7.6, PHP, PL/SQL, MS SQL


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home option401k matchStock Options / Equity / Profit Sharing

Timeline

Project Manager/Scrum Master

Cognizant
10.2019 - Current

Project Manager

Mphasis Services Pvt Ltd
11.2016 - 03.2018

Scrum Master, Project Manager

Accenture Services Pvt Ltd
09.2010 - 10.2016

Senior Product Engineer

Symphony Teleca
02.2005 - 09.2010

Test Engineer

Tech Aces
09.2003 - 01.2005

Bachelor of Engineering - Telecommunications

Coorg Institute of Technology

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RASHMI AIRIRA AIYAPPA