Rashmi Javagal
Senior Manager
Ashburn,United States
Summary
Experienced IT professional with significant experience supporting Large Federal Government and corporate clients offering over 20+ years of success leading all phases of diverse technology projects . Seasoned Program Management professional with a proven track record of delivering high impact initiatives within schedule and budget. Expert at building and maintaining relationship with key stakeholders and leadership. Hands on leader managing all phases of SDLC (Software Development Life Cycle) including requirement gathering, analyzing, planning, design, development, SQL, defect management, closure, maintenance and customer support. Oversees overall delivery, including project execution, resource and relationship management, quality assurance, and financial matters.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
1
1
Language
Work History
Independent Consultant
Self Employed
08.2025 - 02.2026
- Partnered with the Director and hiring managers to develop and execute recruiting strategies aligned with workforce needs.
- Created job descriptions and structured recruiting and interviewing plans for open positions.
- Managed end-to-end candidate sourcing and recruiting efforts to efficiently fill critical positions.
- Expanded recruiting channels through professional networks, industry organizations, online platforms, social media, and targeted job boards.
- Maintained regular communication with hiring managers to assess recruiting performance, refine sourcing strategies, and ensure successful placements.
Sr. Manager, IT System Design & Dev
Amtrak
07.2022 - 05.2025
- Led a $3–5M enterprise technology portfolio supporting Law and Corporate Communications, establishing strategy, roadmaps, investments, governance, and delivery plans aligned with business objectives.
- Directed 10+ concurrent strategic initiatives, managing scope, schedule, budget, quality, resources, risks, dependencies, and priorities.
- Owned portfolio financial management, including planning, budgeting, forecasting, investment prioritization, and reporting with Finance and Project Controls.
- Partnered with executives to develop business cases, financial models, funding requests, and investment strategies, defining measurable outcomes.
- Established portfolio governance and delivery controls, monitoring scope, schedule, cost, quality, risk, and operational performance.
- Managed service-level agreements, maintenance support, warranties, and vendor contracts, ensuring continuity, performance, and accountability.
- Managed enterprise risks, dependencies, and constraints across business units, technology teams, vendors, and external partners, escalating critical issues.
- Identified cost optimization, automation, efficiency, and continuous improvement opportunities, providing actionable recommendations to leadership.
- Served as a strategic business–technology liaison, aligning executives, stakeholders, O&M teams, contractors, and vendors on priorities and outcomes.
- Led implementation of a cloud-based digital signage solution across Amtrak offices, shops, and back-office facilities, enhancing employee engagement and communications.
- Directed the end-to-end technology lifecycle, including requirements, site surveys, solution design, procurement, vendor management, installation, deployment, and transition.
- Led and mentored a 6+ member team of employees and contractors, providing strategic direction, resource allocation, coaching, and delivery accountability.
Project/Manager - Build and Release
CGI Federal
01.2016 - 06.2022
- Responsible for providing Programmatic Support for multiple releases as part of Affordable Care Act (ACA) within Internal Revenue Service (IRS).
- Supervise team of up to 5 people to successfully deploy releases into Production across all business areas.
- Prepare and deliver executive briefings and status reports to CIO and executive leadership team.
- Manage contract compliance, quality assurance, team functional and technical resources, cross-team communications and knowledge sharing, and reporting and invoicing.
- Foster relationships with multiple IRS stakeholder entities, respond to legislative and policy impacts on requirements and assist in oversight of modified iterative development and ELC documentation for proof of concept for various projects, across ACA program.
- Manage client relationship to ensure all task order requirements and Service Level Agreements (SLA) are met or within threshold.
- Drove various process improvements that reduced number of releases by 50%, lowered risk and maintained quality, functionality and time to market.
- Lead by example, modeling expected selling behaviors to build team confidence in standard tactics.
- Responsible for annual expectations and evaluations review of members, along with MSAPS in timely manner.
Business Analyst Manager
CGI Federal
07.2011 - 12.2015
- Led team of 4/5 analysts in software/application development.
- Authored application requirements/specifications for programmers; established design goals for traditional integrated-library system and digital library applications.
- Supported project manager by collaborating in creation and maintenance of realistic timelines, identifying dependencies and risks/mitigation plans, budgeting and contributing regular updates that inform project status reporting.
- Coordinated with development managers, customer services, and product management on development projects for each release.
- Devised dedicated coaching methods to foster continued development of each team member.
- Responsible for developing wide range of documentation, including project management related documents – Business Case, Functional Design Document, System Requirement Specifications, Test Plan, etc.
- Mentoring team of business analysts in development of BA skill sets, supervising their growth and development, and supporting consistent best practices across entire BA team.
Quality AssuranceLead/Manager
CGI Federal
02.2007 - 06.2011
- Supervised and managed team of 4 tasked to ensure quality releases under aggressive schedules.
- Served as primary point of contact for client (Centers for Medicare and Medicaid Services) and external partner organizations to support testing.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Established, implemented, and improved QA test procedures, process, and quality standards in accordance with overall development and product releases.
- Monitored testing processes, test development and conducted related testing activities - System Testing, Regression Testing, Integration testing, Activities Testing, Usability testing, Section 508 testing, Managing Data Requests and Data Verification.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Collaborated with development team and reviewed technical specifications to create testing programs.
- Promoted adherence to quality standards by educating personnel on quality control.
Education
Bachelor of Engineering - Computer Science
University of Mysore
India 12.1996 - 12.2000
Skills
Strategic planning
Compliance monitoring
Client relations
Budgeting and forecasting
Resource allocation
Risk management
Agile methodology
Coaching and mentoring
Conflict management
Project management
Financial administration
Certification
Certified SAFe® 4 Product Owner/Product Manager
Timeline
Independent Consultant
Self Employed
08.2025 - 02.2026
Sr. Manager, IT System Design & Dev
Amtrak
07.2022 - 05.2025
Certified SAFe® 4 Product Owner/Product Manager
03-2019
Project/Manager - Build and Release
CGI Federal
01.2016 - 06.2022
Business Analyst Manager
CGI Federal
07.2011 - 12.2015
Quality AssuranceLead/Manager
CGI Federal
02.2007 - 06.2011
Bachelor of Engineering - Computer Science
University of Mysore
12.1996 - 12.2000
Languages
English, Hindi, Kannada, Telugu, Tamil
Trainings
Situational Leadership Training, USA
Project Management Professional Training, USA
Awards
Bridge to Clients
Members who build business value for clients and CGI while promoting member morale and improving client loyalty.
Certificate of Excellence
Awarded by Centers for Medicare and Medicaid Services
Trainings
Situational Leadership Training, USA
Project Management Professional Training, USA