Tracker RMS
Rashod Dickerson
Human Resources Professional
Washington,DC
Summary
Well-qualified Human Resources Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Employee Engagement Specialist
Events DC
2024.02 - Current
- Spearheaded innovative product development initiatives that increased market share and profitability margins.
- Enhance team productivity by streamlining processes and implementing time-saving strategies.
- Improve customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Transform underperforming departments with strategic planning efforts focused on process improvement.
- Launch successful marketing campaigns that drove brand awareness among target audiences.
- Oversee daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Conduct thorough research to identify trends and inform decision-making for business growth initiatives.
Talent Acquisition Specialist (Acting Role)
Events DC
2023.10 - 2024.02
- Facilitated internal mobility opportunities through proactive identification of high-potential employees suitable for advancement or lateral moves within the organization.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Collaborated cross-functionally with HR colleagues to develop targeted initiatives aimed at enhancing employee engagement, diversity, and inclusion within the organization.
- Streamlined onboarding processes for new hires, ensuring a smooth transition into the organization while minimizing timetoproductivity.
- Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
- Increased retention rates through thorough pre-screening of candidates and regular follow-up on new hires'' satisfaction levels.
- Negotiated favorable terms with external vendors for recruitment tools and services, optimizing budget allocation while maximizing impact on talent acquisition efforts.
Human Resources Assistant
Events DC
2023.03 - 2023.10
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Coordinated employee training programs to promote professional development and skill enhancement.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
Human Resources Assistant (Temp, Events DC)
MB Staffing
2022.10 - 2023.03
- Deliver friendly assistance with new hires throughout interviewing and hiring process.
- Administer compensation, benefits and performance management systems at direction of supervisor.
- File paperwork, sorted and delivered mail and maintained office organization.
- Post positions through approved recruitment channels.
- Organize new employee orientation schedules for new hires.
- Process employee termination paperwork at direction of supervisory staff.
- Create and completed personnel action forms for hires, terminations, title changes and terminations.
- Screen applicant resumes and coordinated both phone and in-person interviews.
- Convert employee status from temporary to permanent.
- Compile employee records from individual departments to maintain central files.
- Explain benefits to plan participants in easy to understand terms in order to educate each on available options.
- Observe strict procedures to maintain data and plan participant confidentiality.
- Analyze and report on employee benefits data to identify trends and develop strategies for improvement.
- Assist management in developing and tracking payroll budgets.
- Collaborate with human resources, accounting and other departments to confirm payroll accuracy.
- File paperwork, sorted, and delivered mail and maintained office organization.
- Coordinate employee training programs to improve productivity and performance.
Youth Services Outreach Specialist
Instinctive Choices
2017.11 - 2022.10
- Spoke with schools, court systems, youth groups, and select colleges to expand positive choices on community engagement and youth outreach.
- Oversaw day-to-day activities of juveniles in today's society.
- Coordinated referrals and direct support for youth and their respected guardians.
- Improved clients' coping with routine life activities such as critical thinking, behavioral tactics,and healthy grieving, and decision making.
Recruiter (Temp Assignment)
City Personnel
2022.06 - 2022.07
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Consulted businesses on successful recruiting and retention practices to help minimize turnover.
Human Resources Assistant
UPS
2021.05 - 2022.05
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Administered compensation, benefits and performance management systems at direction of supervisor.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Posted positions through approved recruitment channels.
- Organized new employee orientation schedules for new hires.
- Assisted with on-boarding process of numerous new hires.
- Set up orientations and initial training for new employees.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Studied research and trends on best practices in HR field.
- Responded to employee inquiries regarding benefits and other HR topics.
- Compiled employee records from individual departments to maintain central files.
- Processed employee termination paperwork at direction of supervisory staff.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
Housing Assistant
The University Of Rhode Island
2017.05 - 2019.08
- Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
- Helped develop monthly schedules
- Oversaw housing plans for over 17,000 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
- Maintained database of housing resources, landlords and management companies.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Assisted in conducting needs assessments to identify key areas of service needs.
Education
Bachelor of Science - Criminal Justice
The University of Rhode Island
South Kingstown, RI 2016.09 - 2020.12
Skills
Data Entry
Software
Workday
Indeed
EMP Force
Oracle
UltiPro
Adobe Acrobat
ADP
Microsoft Office
Timeline
Employee Engagement Specialist
Events DC
2024.02 - Current
Talent Acquisition Specialist (Acting Role)
Events DC
2023.10 - 2024.02
Human Resources Assistant
Events DC
2023.03 - 2023.10
Human Resources Assistant (Temp, Events DC)
MB Staffing
2022.10 - 2023.03
Recruiter (Temp Assignment)
City Personnel
2022.06 - 2022.07
Human Resources Assistant
UPS
2021.05 - 2022.05
Youth Services Outreach Specialist
Instinctive Choices
2017.11 - 2022.10
Housing Assistant
The University Of Rhode Island
2017.05 - 2019.08
Bachelor of Science - Criminal Justice
The University of Rhode Island
2016.09 - 2020.12
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