Rashona Cummings
Winslow,AZ
Summary
Dedicated Office Specialist with over five successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Dependable with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements.
Overview
5
5
years of professional experience
Work History
Front Office Specialist
Singer's Arts & Crafts
02.2019 - 01.2024
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Maintained a clean, welcoming atmosphere in the reception area, setting the stage for positive interactions with patients and visitors.
- Managed multi-line phone system, professionally handling incoming calls while simultaneously attending to in-person visitors at the reception desk.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
- Provided clerical support, addressing routine, and special requirements.
- Enhanced customer satisfaction by efficiently managing front office tasks and providing exceptional service.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Provided forms to fill out or update and added latest information computer system.
- Reviewed and updated customer information in database for accuracy.
- Completed daily logs for management review.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Holbrook High School
Holbrook, Arizona05.2015
Skills
- Document Management
- Multi-line phone proficiency
- Records Management
- Documentation and Recordkeeping
- Inventory Replenishment
- Problem-solving skills
- Customer service expertise
- Inventory Support
- Data Entry
- Schedule Management
- Support Services
- File Maintenance
Timeline
Front Office Specialist
Singer's Arts & Crafts
02.2019 - 01.2024
High School Diploma -
Holbrook High School
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