Raspreet Singh
Buena Park,CA
Summary
Proven administrative professional with a track record of enhancing efficiency at Orlando Spring by adeptly managing clerical duties, including complex transaction processing and database entry. Excelled in customer service, significantly improving client satisfaction through effective communication and follow-up. Skilled in cash management and spreadsheet development, demonstrating a keen ability to streamline operations and support team objectives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Clerk
Orlando Spring
02.2022 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Compiled and analyzed data to produce reports.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
Bank Teller Intern
First Bank
02.2012 - 06.2012
- Sorted and organized files, spreadsheets, and reports.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Educated customers on use of banking website and mobile apps.
- Processed customer transactions promptly, minimizing wait times.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Maintained accurate records of customer transactions in line with bank procedures.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained friendly and professional customer interactions.
Cashier Team Lead
Jacks Handicraft
01.2008 - 05.2010
- Processed both cash and card purchases and returns.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Learned duties for various positions and provided backup at key times.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
High School Diploma -
Khalsa College
Ba, Fiji Islands06.2005
Skills
- Complex transaction processing
- Data Compilation
- Customer follow-up
- Spreadsheet development
- Billing and Invoicing
- Database entry
- Basic accounting
- Filing systems
- Word Processing
- Appointment Scheduling
- Clerical Support
- Cash Management
Certification
- Banking & Financial Services - Coastline ROP - June 13th, 2012
- Mathematics - Fiji Ministry of Education - June 21st, 2007
- Computing Course - New Zealand Pacific Training Centre - from June 9th, 2008 to July 18th, 2008
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Administrative Clerk
Orlando Spring
02.2022 - Current
Bank Teller Intern
First Bank
02.2012 - 06.2012
Cashier Team Lead
Jacks Handicraft
01.2008 - 05.2010
High School Diploma -
Khalsa College
Similar Profiles
VERA KLOKOVAVERA KLOKOVA
Critical Care Transport Nurse at Orlando Health Orlando Regional Medical CenterCritical Care Transport Nurse at Orlando Health Orlando Regional Medical Center
Kayleen QuevedoKayleen Quevedo
Registered Nurse, Emergency Department at Orlando Health; Orlando Regional Medical CenterRegistered Nurse, Emergency Department at Orlando Health; Orlando Regional Medical Center
Maria Pagan RosaMaria Pagan Rosa
Registered Nurse at Orlando Health Orlando Regional Medical CenterRegistered Nurse at Orlando Health Orlando Regional Medical Center
James EichmannJames Eichmann
Shipping and Receiving Clerk at TEC EquipmentShipping and Receiving Clerk at TEC Equipment
HEONJOO KIMHEONJOO KIM
Manager at KJ FASHIONManager at KJ FASHION