Experienced electrical engineer with 15+ years of experience solving critical technical issues related to power plant electrical equipment. Diverse experience includes plant maintenance, installation and commissioning, product services, and application engineering. Proven track record of resolving over 1800+ ER/PAC cases with strong analytical and problem-solving skills. Proficient in using GE gas power engineering tools and portals. Experienced in customer-facing roles and collaborating with cross-functional teams to fulfill customer needs. Demonstrated coaching skills by mentoring five junior engineers. Authored knowledge articles for internal and external customers. Recipient of two GE ERD awards.