Ratisha Brisbon
Columbia,SC
Summary
Accomplished Investigator IV and Case Manager with a proven track record at the Department of Social Services, excelling in detailed report writing and advocating for client rights. Skilled in research and interpersonal communication, consistently achieving positive outcomes through comprehensive case management and strategic interventions. Expert in leading teams and enhancing investigative processes.
Overview
23
23
years of professional experience
Work History
Investigator IV
Department of Labor, Licensing & Regulation
04.2014 - Current
- Investigates complex or priority investigations. Conducts routine investigations when beneficial to the team as determined by caseload. Prepares concise and accurate investigative reports and documentation,
- Provides advice and case direction to a team of investigators, routinely monitors the status of investigations, provides ongoing relevant training to the investigative team.
- Prepares an submit monthly reports to Agency leadership. Attends meetings and training as needed.
- Regularly conducts individual and team meetings to monitor performance, discuss needs/concerns, and review applicable information and updates.
Case Manager
Department of Social Services
09.2001 - 04.2014
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Education
Bachelor of Arts - Social Work
Benedict College
Columbia, SC05.1997
Skills
- Detailed report writing
- Interview techniques
- Research abilities
- Interviewing witnesses
- Records Management
Timeline
Investigator IV
Department of Labor, Licensing & Regulation
04.2014 - Current
Case Manager
Department of Social Services
09.2001 - 04.2014
Bachelor of Arts - Social Work
Benedict College
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