Raul Alvarado
Tacoma
Summary
Operationally-focused professional with expertise in management, food safety, and inventory control. Enhanced workflow efficiency and trained staff to deliver exceptional customer service. Led performance monitoring and financial data analysis while implementing safety protocols. Negotiated vendor contracts to uphold quality standards and ensure customer satisfaction.
Overview
3
3
Languages
1
1
Certification
4
4
years of professional experience
Work History
Assitant General Manager
McDonald's
Tacoma
03.2025 - Current
- Managed daily operations to enhance restaurant functionality and customer satisfaction.
- Trained staff on customer service standards and operational procedures to elevate guest experiences.
- Addressed customer inquiries and resolved complaints promptly, improving overall customer retention.
- Coordinated team schedules to optimize workforce efficiency.
- Monitored food safety and sanitation practices throughout kitchen.
- Implemented safety protocols to protect customers and employees.
- Assisted in inventory management and supply ordering processes.
- Analyzed financial data to prepare reports for senior management.
Restaurant Manager
McDonald's
Tacoma
08.2024 - 03.2025
- Streamlined daily schedules to enhance workflow efficiency across departments.
- Monitored staff performance and resolved issues to sustain productivity standards.
- Enforced customer service protocols and addressed problems to ensure quality service.
- Coached and trained team members to enhance job performance and skills.
- Executed thorough opening, closing, and shift change procedures to uphold operational standards.
- Trained employees on various roles to guarantee coverage and flexibility.
- Led team through organizational changes and crisis situations to ensure operational continuity.
- Maintained accurate records of employee attendance, payroll, and vacation requests.
Crew Member
McDonald's
Tacoma
12.2022 - 08.2025
- Assisted customers with menu selections and food orders.
- Collaborated with team members to ensure efficient service flow.
- Operated kitchen equipment to prepare and cook food items.
- Followed food safety guidelines during food preparation and storage.
- Maintained cleanliness of dining area and kitchen spaces.
- Provided training support to new crew members on operational procedures.
- Communicated effectively with management regarding inventory needs.
Education
High School Diploma -
Franklin Pierce High School
Tacoma, WA06-2024
Skills
- Customer service
- Operational management
- Staff training
- Food safety
- Inventory control
- Performance monitoring
- Operational strategy
- Cost management
- Operational metrics
- Quality assurance
- Team building
- Sales performance
- Cost analysis
- Market analysis
- Talent acquisition
- Employee relations
- CRM strategy
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Japanese
Limited
Certification
- Word Certified
- Food Handlers
Timeline
Assitant General Manager
McDonald's
03.2025 - Current
Restaurant Manager
McDonald's
08.2024 - 03.2025
Crew Member
McDonald's
12.2022 - 08.2025
High School Diploma -
Franklin Pierce High School