Raul Cantu
Houston,TX
Summary
Hands-on Lead Bartender successful at consistently delivering highest quality service. Fast and efficient worker goes extra mile to sell more and keep customers satisfied. Well-versed in specialty drink preparation, including specialty drinks.
Overview
17
17
years of professional experience
Work History
Lead Bartender & Mixologist
Fabian's
Houston, TX
03.2013 - Current
- Developed and crafted innovative, signature cocktails that enhanced the venue’s upscale reputation and delighted a diverse clientele.
Led and mentored a team of bartenders to consistently deliver high-quality service and maintain excellence during peak hours.
Managed bar inventory and supplier relationships to ensure optimal stock levels and cost efficiency.
• Designed seasonal drink menus aligned with current trends, increasing customer engagement, and sales.
Provided personalized cocktail recommendations, creating memorable guest experiences, and fostering customer loyalty.
Maintained strict adherence to health, safety, and alcohol service regulations to guarantee a safe environment.
Collaborated with management to implement new processes, improving operational efficiency and customer satisfaction. - Prepared mixed drinks according to standard recipes.
- Resolved customer complaints promptly and professionally while adhering to company guidelines.
- Scheduled employee shifts based on business needs while ensuring adequate coverage during peak times.
General Manager
Bamboo Night & Day
Houston, TX
01.2008 - 08.2013
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Ensured compliance with local health department regulations regarding food safety standards.
Skills
- Craft cocktail development, staff training and mentorship, liquor inventory and ordering, general management experience, POS and cash handling, high-volume service, menu creation, customer engagement
Languages
English
Native/ Bilingual
Spanish
Full Professional
References
References available upon request.
Timeline
Lead Bartender & Mixologist
Fabian's
03.2013 - Current
General Manager
Bamboo Night & Day
01.2008 - 08.2013
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