Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Raul Carrera Rivera

San Jose,CA

Summary

Professional with experience in customer service and operational support, adept at managing checkout processes and resolving customer complaints while adhering to company policies. Demonstrated ability to collaborate with colleagues to address issues and ensure quality control through data analysis and monitoring of chemical levels. Skills in effective communication, conflict resolution, and team collaboration contribute to a productive work environment. Proven track record of maintaining high standards during peak hours and special events, ensuring customer satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Checkout Advocate

Target
San Jose, CA
07.2024 - Current
  • Provided assistance to other departments when needed during peak hours or special events.
  • Managed checkout processes by scanning items, entering prices, accepting payments, and giving appropriate change.
  • Resolved customer complaints in a professional manner while adhering to company policy.
  • Processed and coordinated Target Drive Up orders with accuracy, maintaining high standards of service and satisfaction.

Part Cleaner

Lenz Technology Inc
Mountain View , CA
07.2022 - 08.2022
  • Communicated with colleagues regarding any issues encountered during the cleaning process.
  • Analyzed data collected from quality control tests performed on finished products.
  • Monitored chemical levels in tanks to ensure proper concentration levels were maintained at all times.

Education

High School Diploma -

Calero High School
San Jose, CA
06-2025

Skills

  • Customer service
  • Cash handling
  • Point of sale
  • Product merchandising
  • Conflict resolution
  • Team collaboration
  • Effective communication

References

References available upon request.

Timeline

Checkout Advocate

Target
07.2024 - Current

Part Cleaner

Lenz Technology Inc
07.2022 - 08.2022

High School Diploma -

Calero High School
Raul Carrera Rivera