Raul Fernandez
Stripes Gas Station
Los Fresnos,TX
7
years of professional experience
1
Certification
Customer service professional with 7 years of experience in food and retail industries. Manages high-pressure situations to deliver timely service and enhance customer satisfaction. Expertise in cash handling, food safety, and team collaboration, focused on maintaining organizational standards.
Work History
Customer Service Cashier
- Processed fuel, cash, and card transactions accurately at the register.
- Reconciled cash drawer and balanced daily sales reports.
- Verified age restrictions for tobacco and alcohol purchases.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
Cashier Assistant
4 Months- Processed customer transactions accurately using POS systems and cash-handling procedures.
- Resolved register discrepancies and maintained balanced tills throughout shifts.
- Supported front-end operations by assisting customers with purchases, returns, and price checks.
- Trained new cashiers on register procedures, service standards, and loss-prevention practices.
- Assisted with stocking, recovery, and merchandising to keep sales floor presentation standards consistent.
Meat Clerk
1 Year 3 Months- Expertly prepared and portioned various cuts of meat, following established guidelines and customer preferences
- Maintained clean, sanitized work area to ensure compliance with food safety regulations and enhance customer satisfaction
- Maintained a clean and sanitized work area, ensuring compliance with food safety regulations
- Operated and maintained meat processing equipment, performing regular cleaning and maintenance
- Collaborated with butchery team to achieve daily production targets and efficiently fulfill customer orders
- Managed pricing and labeling of meat products to ensure accuracy and compliance with pricing guidelines, supporting inventory control
- Managed and rotated stock to prevent meat spoilage and ensure freshness
Host/Super Visor
9 Months- Coordinated guest reservations and seating arrangements, facilitating a seamless service experience
- Delivered precise wait time estimates to guests, reducing potential for dissatisfaction
- Ensured cleanliness and organization of host stand area, supporting overall guest satisfaction
- Assisted in coordinating special requests or accommodations for guests with specific needs
- Trained new hosts on proper procedures, including greeting protocols and reservation management
- Maintained cleanliness and organization of the host stand area at all times
- Managed a high volume of phone calls while maintaining excellent phone etiquette standards
- Promoted to Supervisor in less than a year
Sandwich Artist/Cashier
5 Months- Provided exceptional customer service by greeting customers, taking orders accurately, and answering inquiries about menu items
- Operated cash register efficiently, handling transactions accurately while maintaining a friendly demeanor
- Monitored ingredient stock levels and notified supervisor of low or expired supplies to maintain operational efficiency
- Greeted customers, took accurate orders, and answered menu inquiries to enhance customer experience
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety regulations
- Managed inventory levels by monitoring stock of ingredients, notifying supervisor when supplies were low or expired
- Assisted in training new employees on sandwich making techniques and cashier procedures
- Addressed customer complaints and concerns promptly to ensure satisfaction and repeat business
- Balanced cash drawer at the end of each shift to ensure accuracy in financial transactions
Wal-Mart Associate
3 Years 10 Months- Restocked shelves and organized inventory to keep products accessible for customers
- Responded promptly to customer inquiries regarding product availability or location
- Efficiently restocked shelves and organized inventory to ensure products were readily available for customers
- Collaborated with team members to unload delivery trucks and inspect incoming shipments for quality and accuracy
- Collaborated with sales associates and managers to enhance merchandising strategies, improving product visibility and sales potential
- Trained new employees on stocking procedures to maintain consistency and efficiency across shifts
- Operated equipment such as pallet jacks or forklifts to transport heavy items safely throughout the store
- Maintained a clean work environment by promptly removing empty boxes and debris from aisles
Education
High School Diploma
Skills
Cashiering
Cash Handling
Transaction Accuracy
Customer service
Customer Engagement
Retail Sales
Serving
Food safety
Quality Control
Inventory Management
Cash register
Product Handling
Restaurant experience
Certification
Driver's License, Electric Pallet Jack Certification
Interests
Electronics and Circuit Building
I like working with my hands and fixing things.
Documenting and sharing travel experiences.
Watching Movies and TV Shows
Music
Timeline
Customer Service Cashier
Stripes Gas Station
09.2026 - CurrentRead More
Cashier Assistant
Dollar Genral
05.2026 - 09.2026Read More
Meat Clerk
A & V Lopez Supermarket
02.2025 - 05.2026Read More
Host/Super Visor
Red Lobster
01.2024 - 10.2024Read More
Sandwich Artist/Cashier
Subway
07.2023 - 12.2023Read More
Wal-Mart Associate
Walmart Store 2765
07.2019 - 05.2023Read More
Los Fresnos High School
High School Diploma
Read More
Personal Information
Work Permit: Authorized to work in the US for any employer