Marciya Smith-Blanding
Dedham,MA
Summary
Dedicated Customer Service Cashier with a High School Diploma and over 3 years of experience in high-volume food chain restaurants and a local community garden center. Such as WingStop, Chipotle and Mahoney’s Garden Center. Skilled at processing customer transactions, handling customer complaints, and delivering exceptional customer service with high accuracy.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Mahoney's Garden Center
Brighton, Massachusetts
03.2024 - Current
- Greeted customers promptly and provided friendly customer service.
- Operated cash registers to process payments in a timely manner.
- Answer common customer service questions.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Customer Service Cashier
UMass Boston
Boston, Massachusetts
11.2022 - 12.2023
- Greeted students, staff and visitors in a friendly and professional manner.
- Processed student fees for cafeteria meals.
- Issued change when needed during transactions involving cash payments from students or parents.
- Performed opening and closing duties as required by management team.
- Counted and balanced the cashier drawer at the end of the night.
Education
High School Diploma -
Snowden International School At Copley
Boston, MA06-2022
Skills
- Customer Complaint Resolution
- Customer Service
- Team work
- Team work building
- Phone etiquette
- Multi-tasking
- Guest services
- Cashiering
- Food restaurant experience
- Customer Satisfaction
- Positive and professional
- POS System Operation
Timeline
Customer Service Cashier
Mahoney's Garden Center
03.2024 - Current
Customer Service Cashier
UMass Boston
11.2022 - 12.2023
High School Diploma -
Snowden International School At Copley