Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Hilliard

Kingsland,GA

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Lowe's Home Improvement
03.2023 - 06.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Greeted customers entering store and responded promptly to customer needs.

Dog Grooming Assistant

Collar Up
07.2019 - 03.2023
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Answered phone calls and answered questions from potential customers.
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Developed relationships with guests to meet client needs and encourage repeat service.
  • Handled payments and processed credit card transactions.
  • Kept calendar with scheduled appointments and scheduled dogs for groomers and time slots.

Art Teacher's Assistant

Blue Cicada Studios
05.2020 - 07.2021
  • Worked effectively in fast-paced environments.
  • Distributed art supplies, wiped up spilled paint and collected finished work at end of class.
  • Distributed paper, drawing pencils, paints and other items to students in preparation for class lesson.
  • Managed art room supplies, equipment and resources to maintain consistent supply for projects.
  • Developed and maintained relationships with local artists and museums to enhance student learning.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Helped teacher prepare instructional material and displays.
  • Inspired students and assisted in developing creativity and self-expression through various art forms and media.
  • Supervised classroom during brief teacher absences.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.

Education

GED -

Homeschooling
Kingsland, GA
12.2033

Skills

  • Customer Service
  • Customer Retention
  • Conflict Resolution
  • Positive Attitude
  • Complaint Handling
  • Problem Solving
  • Adaptability
  • Detail-Oriented
  • Customer Complaint Resolution
  • Issue Resolution
  • Customer Satisfaction

Timeline

Customer Service Cashier

Lowe's Home Improvement
03.2023 - 06.2023

Art Teacher's Assistant

Blue Cicada Studios
05.2020 - 07.2021

Dog Grooming Assistant

Collar Up
07.2019 - 03.2023

GED -

Homeschooling

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Sydney Hilliard