Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Raul Medina Torres

Houston,TX

Summary

Analyst with over four years of experience working with data, streamlining processes, and supporting decision-making through clear reporting. I’ve worked closely with cross-functional teams to solve problems and improve operations. Comfortable working with Salesforce (including SOQL), Excel, and Power BI to find insights, clean up messy data, and make sure projects stay on track. I enjoy simplifying complex processes and making things run smoother for everyone involved.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Incentives Support Specialist II

SUNNOVA ENERGY CORPORATION
01.2024 - Current
  • Oversaw 2,000+ solar REC credit applications across two states, ensuring accurate and timely processing from start to finish.
  • Used SOQL and Salesforce reports to identify and resolve data issues, reducing application errors by 35%.
  • Performed weekly data uploads and reconciliations, maintaining 99.9% CRM accuracy for incentive-related records.
  • Work with teams from IT, Sales, and Environmental Compliance to improve workflows and shorten turnaround time.
  • Built internal tracking systems that cut review time by 40% and increased transparency across departments.

Underwriter

PRIMARY SERVICES / SUNNOVA
07.2023 - 01.2024
  • Reviewed solar financing applications to make sure they met all regulatory and internal requirements.
  • Double-checked financial documents and customer records to reduce approval errors.
  • Maintained 100% audit readiness through clean documentation and organized records.

Product Flow Specialist

Best Buy
10.2021 - 07.2023
  • Managed inventory tracking for 10,000+ SKUs, identifying shrinkage trends that helped reduce stock discrepancies by 15%.
  • Created weekly performance reports that helped management adjust staffing and delivery schedules, improving on-time fulfillment by 22%.
  • Collaborated with warehouse and retail teams to streamline restocking workflows, cutting restock time by nearly 30%.

Education

Associate of Science - Computer Programming

Lone Star College
Houston, TX
08.2026

Skills

  • Business & Data Analysis
  • Salesforce CRM & SOQL
  • Reporting (Excel, Power BI)
  • Process Improvement
  • Data Quality & Maintenance
  • Team Collaboration & Communication

Certification

  • IBM Data Analytics Certificate
  • 2025-02
  • Leadership Development Program – Sunnova
  • 2024-10 – 2025-11

Languages

English (Fluent)
Spanish (Fluent)

Timeline

Incentives Support Specialist II

SUNNOVA ENERGY CORPORATION
01.2024 - Current

Underwriter

PRIMARY SERVICES / SUNNOVA
07.2023 - 01.2024

Product Flow Specialist

Best Buy
10.2021 - 07.2023

Associate of Science - Computer Programming

Lone Star College

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Raul Medina Torres