Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Raul Nuila Ramos

Orlando,FL

Summary

Seasoned Operations Manager and talented leader with more than 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operations Manager

EDS Service Solutions
02.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Onboarding and training of new hires to fulfill business requirements.
  • Supporting the Account Manager by overseeing the day-to-day operations for the assigned location including responsibility for achieving safety and loss control measures.
  • Set a management example and maintain a positive and effective open line of communication at all levels of the organization from hourly associates to senior level management.

Branch Operations Manager

Hertz Local Edition
04.2021 - 02.2023
  • Managed daily branch operations for optimal productivity and customer satisfaction.
  • Completed daily Bank Secrecy Act reports.
  • Collaborated with senior management to create strategic plans for future branch growth and expansion.
  • Overhauled outdated operational procedures to increase branch effectiveness and reduce errors.
  • Established best practices for resolving client issues quickly while maintaining high standards of professionalism.
  • Oversaw inventory management processes, ensuring accurate records and timely reordering for optimum stock levels.

Heavy Equipment Supervisor

DOUBLE J TRACTOR SERVICE
03.2020 - 01.2021
  • Operated machining equipment safely with team of operators.
  • Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
  • Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
  • Coordinated with operators for efficient scheduling of machine use, ensuring optimal productivity levels.
  • Monitored inventory levels to ensure the timely ordering of replacement parts and consumables, avoiding delays in repair processes.
  • Developed strong relationships with key stakeholders such as suppliers, vendors, and internal departments to facilitate smooth operations across all areas of responsibility.

Education

High School Diploma -

Brazosport College
Lake Jackson, TX
06-2008

Skills

  • Workflow optimization
  • Client relationships
  • Performance reporting
  • Data analysis
  • Onboarding and orientation
  • Delegation
  • Project planning and development
  • Budgeting and forecasting

Accomplishments

  • Increased company savings by 35% through corporate consensus-building and cross-functional geographical team coordination and development.
  • Reduced lost workdays and recordable incidents to 3.5% by implementing a safety awareness program.
  • Saved the company approximately $3 million by Reducing incidents and Insurance Claims.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Occupational Safety and Health Administration (OSHA) 30 Hour Certification - U.S. Department of Labor.
  • Certified Construction Manager (CCM) - Construction Management Association of America.

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Operations Manager

EDS Service Solutions
02.2023 - Current

Branch Operations Manager

Hertz Local Edition
04.2021 - 02.2023

Heavy Equipment Supervisor

DOUBLE J TRACTOR SERVICE
03.2020 - 01.2021

High School Diploma -

Brazosport College

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Raul Nuila Ramos