Competent Telecommunications Technician bringing 8 years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Always takes pride in his work .
•Made sure technicians were on top of thier task to prevent rework
•Helped techs on the field whenever they needed assistance
•weekly truck inspections/weekly meetings on safety or work related things
•coaching techs to do job properly
•deescalating issues on the field with custumers when they are upset
•communicate effectively and accurately on custumer issues to prevent rework.
•met up with managers and owners of complexes/ large facilities to plan rewires. Get them approved and get proper crew to do jobs if unable complete on my own.