Raul Portillo
Los Angeles,CA
Summary
Reliable courier and shuttle driver with a long background in route navigation, package handling, and customer service. Supports safe deliveries through shipment scanning, vehicle inspections, accurate paperwork, and clear communication with dispatch and customers.
Overview
32
32
years of professional experience
Work History
Courier Driver
Federal Express, FedEx
Los Angeles, California
01.2018 - Current
- Delivered packages across FedEx routes while following service standards.
- Scanned shipments with Federal Express handheld tracking devices.
- Loaded and unloaded cargo according to Federal Express handling procedures.
- Checked delivery addresses and package labels for Federal Express shipments.
- Checked and confirmed accuracy of delivery addresses and package labels for Federal Express shipments.
- Loaded and unloaded cargo following Federal Express handling procedure.
- Inspected vehicle condition before Federal Express route assignment.
- Collected signatures and confirmed recipient delivery details.
- Communicated with customers about Federal Express pickup and delivery needs.
- Adhered to safety rules during all delivery operations. and secure handling practices during Federal Express service.
- Organized paperwork related to shipments such as manifests, bills of lading.
- Loaded cargo onto truck beds securely.
- Engaged with customers to confirm and clarify product delivery schedules.
- Followed company regulations for safe driving practices on highways and local roads.
- Provided assistance in warehouse operations when not out on the road.
- Performed regular inspections of trucks and trailers to ensure compliance with safety regulations.
- Responded quickly to emergency situations while on the road.
- Exited mail delivery vehicle to deliver packages and mail requiring signatures.
- Scanned items using a portable electronic scanner to provide tracking and delivery information.
- Carefully handled fragile mail or HAZMAT and reported damage, leakage or odors to supervisor.
- Coordinated with dispatchers regarding routes and traffic conditions.
- Ensured on-time delivery of goods by adhering to customer specifications and timelines.
- Conducted thorough cleaning and checks on delivery vehicles post-route. the vehicle after completion of daily deliveries.
- Delivered FedEx Express packages along assigned routes and schedules.
Shuttle Driver
Federal Express, FedEx
Los Angeles, California
11.2005 - 12.2017
- Transported packages and freight between FedEx facilities and airport terminals.
- Followed assigned routes, schedules, and delivery instructions from dispatch.
- Inspected shuttle vehicle before trips for safety, cleanliness, and readiness.
- Loaded and unloaded cargo using FedEx handling procedures and safety rules.
- Maintained accurate trip logs, mileage records, and shipment paperwork.
- Communicated delays, route changes, and service needs with FedEx operations staff.
Construction Worker
Gonzalez Brothers Construction Co.
Los Angeles, CA
02.2005 - 10.2005
- Contracted home remodeling and demolition projects, ensuring timely completion and client satisfaction.
- Demonstrated proficiency in general carpentry techniques on diverse projects.
- Operated hand tools and power tools for cutting, fastening, and assembly work.
- Experienced in the safe loading and unloading of construction materials.
- Maintained clean job sites by removing debris, dirt, and hazardous materials, promoting safety and efficiency.
Bank Protection Officer
Wackenhunt Security
Los Angeles, CA
01.2002 - 02.2005
- Executed protection programs that reduced security risks for a facility.
- Implemented comprehensive security protocols to safeguard bank assets.
- Led cross-functional teams on projects enhancing security measures.
Patrol Officer
Edison ADT Security
Van Nuys, CA
12.1999 - 12.2001
- Patrolled gated communities to deter crime and enhance resident security.
- Protected clients and properties by implementing safety protocols and responding to incidents.
- Supervised and developed teams across multiple locations to ensure effective security operations.
Deliver Parts Driver
Gardena Honda
Gardena, CA
02.1995 - 11.1999
- Delivered goods to clients on schedule, ensuring reliable service and customer trust.
- Provided exceptional customer service during deliveries, enhancing client satisfaction.
- Maintained accurate shipment and route records, supporting effective logistics management.
- Supported stocking, inventory control, and warehouse operations.
Education
General Education Degree -
Continental Academy
Coral Gables, FL01-2002
Skills
- Delivery scanning
- Route navigation
- Cargo loading
- Shipment tracking
- Vehicle inspection
- Route scheduling
- Dispatch coordination
- Safety procedures
- Package handling
- Customer service
- Clear communication
- Attention to detail
- Time management
- Customer interaction
Languages
Fluent in English and Spanish.
Accomplishments
- Awarded Excellent in driving
Timeline
Courier Driver
Federal Express, FedEx
01.2018 - Current
Shuttle Driver
Federal Express, FedEx
11.2005 - 12.2017
Construction Worker
Gonzalez Brothers Construction Co.
02.2005 - 10.2005
Bank Protection Officer
Wackenhunt Security
01.2002 - 02.2005
Patrol Officer
Edison ADT Security
12.1999 - 12.2001
Deliver Parts Driver
Gardena Honda
02.1995 - 11.1999
General Education Degree -
Continental Academy