Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Raul Ramirez

Des Moines,IA

Summary

Knowledgeable professional with several years of experience in communication, problem-solving, and positive team dynamics. Skilled at managing teams and implementing strategic business plans. Strengths include leadership, problem-solving skills, and the ability to make impactful decisions that drive company growth.

Overview

15
15
years of professional experience

Work History

Operations Manager

Nike
Des Moines, IA
06.2010 - Current
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Measured and reviewed performance via KPIs and metrics.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Managed scheduling, training and inventory control.

Assistant Store Manager

Tumi
Denver, CO
10.2023 - 08.2024
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.

Processor

Athene Annuities
West Des Moines, IA
07.2021 - 08.2023
  • Monitored daily workflow to ensure deadlines were met for each stage of the loan process.
  • Responded to inquiries from applicants and internal teams regarding processing status and decisions.
  • Communicated status updates and decisions to applicants in a timely manner.
  • Reviewed and processed loan applications to ensure completeness and accuracy.
  • Performed quality control checks on processed applications to minimize errors.

Education

High School Diploma -

Abraham Lincoln High School
Des Moines, IA
04-2007

Some College (No Degree) -

DMACC
Ankeny, IA

Skills

  • Able to make decisions independently and quickly, with positive outcomes
  • Proficient in prioritizing and completing tasks promptly, yet flexible to multitask when necessary
  • Attentive to detail, and able to work in a fast-paced environment
  • Highly motivated, and always prepared to undertake new challenges
  • Excellent listening, oral, and written communication skills
  • Ability to speak confidently and knowledgeably about the product
  • Team player: attentive to detail, and produces quality results

Languages

Spanish
Professional

Timeline

Assistant Store Manager

Tumi
10.2023 - 08.2024

Processor

Athene Annuities
07.2021 - 08.2023

Operations Manager

Nike
06.2010 - Current

High School Diploma -

Abraham Lincoln High School

Some College (No Degree) -

DMACC

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Raul Ramirez