Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Raul Ramos

McAllen,TX

Summary

Dedicated and results-driven healthcare professional with over 3 years of experience in medication management, patient care, and healthcare program development. Proven expertise in designing, implementing, and managing medication adherence strategies to improve patient outcomes. Adept in leveraging technology and data analytics to identify adherence patterns and create tailored interventions. Collaborative communicator with a track record of fostering strong relationships with healthcare teams and patients. Seeking to apply comprehensive skills in medication adherence management to drive optimal patient care and operational excellence in a dynamic healthcare environment.

Overview

5
5
years of professional experience

Work History

Medication Adherence Manager

ASAS Health
06.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Develop, implement, and manage medication adherence programs to support patients in following prescribed medication regimens.
  • Analyze patient data and identify adherence barriers and patterns to create tailored intervention strategies.
  • Collaborate with healthcare providers, pharmacists, and other stakeholders to address adherence challenges.
  • Design educational materials and conduct training sessions for patients, caregivers, and healthcare staff.
  • Utilize technology and software solutions to monitor and track patient adherence and outcomes.
  • Evaluate program effectiveness through data analysis and make recommendations for improvement.
  • Stay updated on industry trends and best practices in medication adherence and patient engagement.
  • Maintain high star rating for all payers (Cigna, Wellmed, Humana, Prominence )

Care Coordinator

Donna Medical Clinic
09.2018 - 03.2021
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported patient care excellence via planning and interpretation of programs.
  • Complete quality metrics for all payers(Cigna, Wellmed, Humana, Prominence)

Education

Bachelor of Science - Information Technology

South Texas College
Mcallen, TX
05.2021

Associate of Science - Computer Science

South Texas Community College
McAllen, TX
05.2007

Skills

  • Strategic Planning
  • Key Performance Indicators
  • Expectation Setting
  • Organizational Skills
  • Staff Training and Development
  • Data Analysis
  • Process Improvement
  • Goal Setting
  • Employee Coaching and Mentoring
  • Decision-Making
  • Computer Skills

Accomplishments

Consistently upheld top-tier star ratings across medication adherence metrics for ASAS Health across various payers including Cigna, Wellmed, and Humana.

Languages

Spanish

Timeline

Medication Adherence Manager

ASAS Health
06.2021 - Current

Care Coordinator

Donna Medical Clinic
09.2018 - 03.2021

Bachelor of Science - Information Technology

South Texas College

Associate of Science - Computer Science

South Texas Community College

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Raul Ramos