Raul Vega
Maybrook,New York
Summary
Hardworking Automotive Technician with 15 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Field Service Technician
Rivian
01.2024 - Current
- Respond quickly to emergency maintenance requests for timely on-call support.
- Maintain a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Streamlin service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Maximize operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Provide hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
Team Leader
Newburgh Toyota
01.2009 - 12.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Education
Technical Degree - Automotive Technology
Lincoln Technical Institute
Mahwah, NJHigh School Diploma -
Valley Central High School
Montgomery, NY06.2007
Skills
- Overseeing Daily Activities
- Safety Processes
- Daily Workflow Improvement
- Issue Resolution
- Coaching and Mentoring
- Verbal and Written Communication
- Conflict Resolution
- Leading Employees
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Field Service Technician
Rivian
01.2024 - Current
Team Leader
Newburgh Toyota
01.2009 - 12.2023
Technical Degree - Automotive Technology
Lincoln Technical Institute
High School Diploma -
Valley Central High School
Similar Profiles
Kevin GrayKevin Gray
Lead Vehicle Operations Specialist at RivianLead Vehicle Operations Specialist at Rivian
Mariah MayMariah May
Team Member at RIVIANTeam Member at RIVIAN
Drake FoutsDrake Fouts
Process Engineering Technician at RivianProcess Engineering Technician at Rivian
Bryana(Huey) BennettBryana(Huey) Bennett
Crew Member at Dunkin' DonutsCrew Member at Dunkin' Donuts
Isabella WadeIsabella Wade
Student Worker at Marist Institute For Public OpinionStudent Worker at Marist Institute For Public Opinion