Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samira Hassanieh

Kingwood,TX

Summary

Dynamic account manager with over 4 years of experience in client relations and service delivery. Recognized for developing strong partnerships and streamlining processes to improve client experiences. Eager to leverage expertise in strategic planning and goal orientation to contribute to organizational success.

Overview

6
6
years of professional experience

Work History

Account Manager

Texas Diagnostic Labs
Houston, TX
09.2024 - 12.2025
  • Managed client accounts, ensuring timely resolution of inquiries and concerns.
  • Developed strong relationships with clinic staff, enhancing satisfaction and retention rates.
  • Collaborated with cross-functional teams to streamline service delivery processes.
  • Analyzed client feedback to identify areas for improvement in service offerings.

Restaurant Manager

Faris Mediterranean Lounge
Houston, TX
10.2019 - 08.2024
  • Oversaw daily operations, ensuring compliance with health and safety regulations.
  • Managed staff schedules and assignments to optimize service efficiency.
  • Implemented inventory management systems to reduce food waste and improve cost control.
  • Led initiatives to enhance overall dining experience, resulting in increased customer satisfaction ratings.

Education

Bachelor of Science - Business Communication

University of Houston
Houston, TX
12-2023

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Client relationship management
  • Strategic planning
  • Customer relationships
  • Goal oriented
  • Sales development
  • Account oversight

Timeline

Account Manager

Texas Diagnostic Labs
09.2024 - 12.2025

Restaurant Manager

Faris Mediterranean Lounge
10.2019 - 08.2024

Bachelor of Science - Business Communication

University of Houston