Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
Volunteer Experience
Case Studies
Career Experience
Timeline
Generic

Raun Kercher

Newtown Square,PA

Work Preference

Job Search Status

Open to work

Desired Job Title

User Experience StrategistProduct ManagerDirector of Product StrategyStrategy ManagerStrategy Leader

Work Type

Full Time

Location Preference

HybridRemote
Location: Newtown Square, PA, US
Open to relocation: No

Salary Range

$110000/yr - $200000/yr

Important To Me

Career advancementWork-life balancePaid sick leave401k matchFlexible work hoursCompany Culture

Summary

Accomplished User Experience Strategist at Citadel Credit Union, leveraging user experience research and prototype presentation skills to drive a 25% increase in annual sales. Expert in HTML/CSS development, I enhance website usability while fostering collaboration among teams to achieve impactful design solutions.

Overview

26
26
years of professional experience

Work History

User Experience Strategist

Citadel Credit Union
01.2021 - Current
  • Conduct various qualitative UX research studies on User Testing platform, leading to a 25% increase in annual sales.
  • Present prototype designs, user experience research and strategy results to key stakeholders, influencing future product decisions.
  • Lead multiple website enhancement projects to boost user engagement and satisfaction.

Digital Designer (Contract)

PPL Corporation
02.2019 - 01.2020
  • Conceptualized video productions and graphics using Adobe CC products to enhance employee and customer engagement.
  • Expedited layout copy and coded HTML for website users, improving usability and increasing sales.
  • Produced video and motion graphics for speeches and interviews, boosting employee, investor and customer engagement.

Digital Designer & Web Developer

STUDIOetc
04.2018 - 08.2018
  • Directed project workflows for multiple Adobe CC exhibit designs to align with client needs.
  • Edited content, code, and assets to improve usability and increase sales on the organization website.

Digital Designer & UI/UX Designer

WSP USA
03.2013 - 03.2018
  • Spearheaded the creation of responsive front-end web development templates using HTML5, CSS3, jquery, and javascript, resulting in improved user experience and engagement.
  • Directed and mentored designers and web developers to streamline workflow communications and ensure code and asset specifications were met.
  • Designed and coded various email newsletter templates, boosting communication and driving prospects towards increased engagement and sales.

Education

BFA - Communication Design, Digital Design, Web/Multimedia Design and Illustration

Kutztown University of PA
Kutztown, PA

Certificates for continued studies - Adobe CC web design workshops

Maryland Institute College of Art
Baltimore, MD

Certificate - Dale Carnegie Course, Skills For Success

Dale Carnegie
Lancaster, PA

Skills

  • User experience research
  • Prototype presentation
  • Website enhancement
  • Visual design principles
  • HTML/CSS development
  • Digital marketing strategy

Affiliations

International Association of Accessibility Professionals (IAAP), Active Member

Volunteer Experience

  • Public Speaker (Volunteer), Philadelphia Financial Scholars - Citadel Cares - Citadel Credit Union, 11/01/24, present, Deliver public speaking engagements to high school classrooms on personal finance topics, promoting financial wellness and empowering students with essential financial knowledge for their future.
  • UX Designer, Videographer, Web Content Manager (Volunteer), Appalachian Mountain Club (AMC) - Delaware Valley Chapter, 10/01/19, 11/01/24, Led user experience research and designed UI/UX templates to improve website navigation and overall user satisfaction., Redesigned website architecture and spearheaded the launch of a performance-optimized website, revitalizing the organization's branding and user interface., Coordinated content creation to enhance user engagement, resulting in increased site traffic and a measurable boost in membership growth., Directed and edited video content for community outreach, producing engaging multimedia that contributed to improved community interaction and awareness.

Case Studies

read and view case studies now. https://raundesign.com/ux-design-case-studies/

Career Experience

  • User Experience Strategist, Citadel Credit Union, 01/01/21, present, Conduct various qualitative UX research studies on User Testing platform, leading to a 25% increase in annual sales., Present prototype designs, user experience research and strategy results to key stakeholders, influencing future product decisions., Lead multiple website enhancement projects to boost user engagement and satisfaction.
  • Digital Designer (Contract), PPL Corporation, 02/01/19, 01/01/20, Conceptualized video productions and graphics using Adobe CC products to enhance employee and customer engagement., Expedited layout copy and coded HTML for website users, improving usability and increasing sales., Produced video and motion graphics for speeches and interviews, boosting employee, investor and customer engagement.
  • Digital Designer & Web Developer, STUDIOetc, 04/01/18, 08/01/18, Directed project workflows for multiple Adobe CC exhibit designs to align with client needs., Edited content, code, and assets to improve usability and increase sales on the organization website.
  • Digital Designer & UI/UX Designer, WSP USA, 03/01/13, 03/01/18, Spearheaded the creation of responsive front-end web development templates using HTML5, CSS3, jquery, and javascript, resulting in improved user experience and engagement., Directed and mentored designers and web developers to streamline workflow communications and ensure code and asset specifications were met., Designed and coded various email newsletter templates, boosting communication and driving prospects towards increased engagement and sales.

Timeline

User Experience Strategist

Citadel Credit Union
01.2021 - Current

Digital Designer (Contract)

PPL Corporation
02.2019 - 01.2020

Digital Designer & Web Developer

STUDIOetc
04.2018 - 08.2018

Digital Designer & UI/UX Designer

WSP USA
03.2013 - 03.2018

BFA - Communication Design, Digital Design, Web/Multimedia Design and Illustration

Kutztown University of PA

Certificates for continued studies - Adobe CC web design workshops

Maryland Institute College of Art

Certificate - Dale Carnegie Course, Skills For Success

Dale Carnegie
Raun Kercher