Ravana Maharaj
Queens,NY
Summary
Empathetic and Well-qualified Clinical Social Work with 4-5 years of experience in the mental health field in various settings. Adept at providing psychiatric services, working with healthcare professionals both individually and through group; and giving patients continuous support through counseling to ultimately improve individual's quality of life. Good communicator and relationship-builder with exceptional skills in planning, resolving conflicts and solving diverse problems.
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Overview
10
10
years of professional experience
Work History
Clinical Social Work Intern
Arab American Family Support Center
Long Island City, NY
09.2023 - Current
- Conducted comprehensive intake assessments,clinical questionnaires such as PHQ-9, GAD-7 and WHO-5 Evaluation with clients
- Attended trainings on topics such as trauma-informed care, cultural competence, ethics.
- Educated patients on available community resources that may be beneficial for their recovery process.
- Assisted in developing treatment plans for clients based on individual needs.
- Provided supportive psychotherapy counseling services to individuals age ranging from 7 to 50 years old.
- Facilitated individual therapy sessions from 45-60 minutes.
- Participated in weekly case reviews and clinical supervision meetings.
- Maintained accurate documentation of all sessions, including progress notes, intake forms, discharge summaries.
- Managed caseload of multiple sessions weekly using various types of therapies and approaches such as trauma therapy, narrative therapy, CBT, ACT, and DBT.
- Monitored client progress throughout the course of treatment and adjusted therapeutic approaches accordingly.
Part Time Residential Counselor
Transitional Services of New York Inc.
Jamaica, NY
08.2022 - Current
- Assist with residents with their day to day needs
- Enforced rules and regulations for smooth and orderly operation of residential programs.
- Conferred with medical personnel to better understand backgrounds and needs of individual residents.
- Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
- Collaborated with other counselors to develop programs that address needs of residents.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Responded promptly to any emergency situations that may arise within the residence.
- Provided information on resident progress and development of case plans.
- Assisted with crisis intervention services when needed.
Adjunct Professor
Queens College - CUNY
New York, NY
06.2023 - 08.2023
- Created lesson plans, syllabi and test schedules for courses on "The Science of Wellbeing" which taught the students how to assess their current level of "wellbeing".
- This course was the first of its kind at Queens College and its purpose was to help break the stigma behind mental health amongst students of newer generations
- Fostered students' commitment to lifelong learning by connecting course materials to broader themes and current events.
- Implemented different teaching styles to meet needs of diverse student population.
- Assisted in curriculum design for new courses or programs based on current educational trends and standards.
- Evaluated student performance using appropriate assessment techniques and provided timely feedback.
- Facilitated active learning through class discussions, group activities, and individual projects.
- Collaborated with other faculty members in order to develop new teaching methods.
- Created assessments such as quizzes and tests to evaluate student understanding of material.
Summer Camp Counselor
YMCA
New York, NY
06.2021 - 07.2023
- Work with students from first grade to fifth grade
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Developed strong relationships with parents to provide updates on their child's progress at camp.
- Organized games and sports activities to keep campers entertained.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Coordinated and led group activities for campers and counselors.
- Reported incidents and accidents to supervisors and completed necessary paperwork.
- Engaged in conversations with individual children about their interests, concerns, goals.
- Informed parents about campers' behavior, athletic achievements and other important information.
Clinical Social Work Intern
Queens College SEEK Program
Queens, NY
08.2022 - 05.2023
- Directly worked with clients age ranging from 17 to 30 years old
- Guided clients in development of skills and strategies for dealing with individual problems.
- Provided individual and group therapy to clients with a variety of mental health issues and needs.
- Facilitated psycho-educational groups and workshops focusing on topics such as stress management and coping skills.
- Participated in weekly supervision meetings with clinical supervisor to discuss cases and develop therapeutic strategies.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
- Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
Receptionist
Transitional Services Of New York
New York, NY
11.2018 - 06.2022
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Managed the front desk area by providing customer service and taking care of administrative tasks.
- Answered and directed incoming calls to appropriate personnel using multi-line telephone system
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Scheduled and confirmed appointments and meetings for management team.
- Greeted customers, answered general questions and directed to appropriate locations.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Program Assistant
Transitional Services of New York Inc.
Jamaica, NY
03.2022 - 06.2022
- Maintained detailed records of all program activities, data collection, and evaluation results.
- Ensured compliance with progress notes and services being provided at the programs of the company clinic.
- Offered reception coverage to relieve staff during absences or breaks.
- Tracked program operating budgets and verifying client insurance using electronic and web-based programs.
- Produced well-written, comprehensive reports and documents.
- Partnered with program management on recommendations, process improvements and corrective action plans.
- Collaborated with other departments to ensure smooth delivery of services for program participants.
Volunteer Administrative Assistant
Kréme Reality
New York, NY
09.2017 - 05.2018
- Acknowledge all clients and guests upon entry of office and direct them to appropriate agent
- Updated contact lists regularly when changes occur in employee status or contact information.
- Scheduled appointments, meetings and events for management staff.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Volunteer Teachers Assistant
Pickwick School
Jamaica, NY
06.2014 - 09.2015
- Provide support to the lead teacher in planning lessons and daily activities based on the principles of child development, state requirements and the specific needs of each child
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
Education
Master of Social Work - Clinical Social Work
Silberman School of Social Work At Hunter College
01.2024
Bachelor of Arts - Sociology
CUNY Queens College
Flushing, NY01.2021
Associate of Arts - Communication Studies
CUNY Borough of Manhattan Community College
Manhattan, NY01.2018
High School Diploma -
Hillcrest High School
01.2016
Skills
- Proficient with both PC and Mac operating systems
- Knowledge of Microsoft office
- Administrative Experience
- Coping Mechanisms
- Cognitive Behavioral Therapy
- Psychosocial Assessments
- Treatment Planning
- Clinical Documentation
- Assessment Skills
- Individual Therapy
- Group Therapy
- Recordkeeping and Documentation
- Clinical Services
- Guest Relations
- Customer Service
- Emotional Resilience
- One-On-One Support
- Crisis Intervention
References
References available upon request.
Timeline
Clinical Social Work Intern
Arab American Family Support Center
09.2023 - Current
Adjunct Professor
Queens College - CUNY
06.2023 - 08.2023
Clinical Social Work Intern
Queens College SEEK Program
08.2022 - 05.2023
Part Time Residential Counselor
Transitional Services of New York Inc.
08.2022 - Current
Program Assistant
Transitional Services of New York Inc.
03.2022 - 06.2022
Summer Camp Counselor
YMCA
06.2021 - 07.2023
Receptionist
Transitional Services Of New York
11.2018 - 06.2022
Volunteer Administrative Assistant
Kréme Reality
09.2017 - 05.2018
Volunteer Teachers Assistant
Pickwick School
06.2014 - 09.2015
Master of Social Work - Clinical Social Work
Silberman School of Social Work At Hunter College
Bachelor of Arts - Sociology
CUNY Queens College
Associate of Arts - Communication Studies
CUNY Borough of Manhattan Community College
High School Diploma -
Hillcrest High School
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