Ravana Maharaj
Queens,NY
Summary
Empathetic and Well-qualified Clinical Social Work with 4-5 years of experience in the mental health field in various settings. Adept at providing psychiatric services, working with healthcare professionals both individually and through group; and giving patients continuous support through counseling to ultimately improve individual's quality of life. Good communicator and relationship-builder with exceptional skills in planning, resolving conflicts and solving diverse problems.
.
Overview
10
10
years of professional experience
Work History
Clinical Social Work Intern
Arab American Family Support Center
Long Island City , NY
2023.09 - Current
- Conducted comprehensive intake assessments,clinical questionnaires such as PHQ-9, GAD-7 and WHO-5 Evaluation with clients
- Attended trainings on topics such as trauma-informed care, cultural competence, ethics.
- Educated patients on available community resources that may be beneficial for their recovery process.
- Assisted in developing treatment plans for clients based on individual needs.
- Provided supportive psychotherapy counseling services to individuals age ranging from 7 to 50 years old.
- Facilitated individual therapy sessions from 45-60 minutes.
- Participated in weekly case reviews and clinical supervision meetings.
- Maintained accurate documentation of all sessions, including progress notes, intake forms, discharge summaries.
- Managed caseload of multiple sessions weekly using various types of therapies and approaches such as trauma therapy, narrative therapy, CBT, ACT, and DBT.
- Monitored client progress throughout the course of treatment and adjusted therapeutic approaches accordingly.
Part Time Residential Counselor
Transitional Services of New York Inc.
Jamaica , NY
2022.08 - Current
- Assist with residents with their day to day needs
- Enforced rules and regulations for smooth and orderly operation of residential programs.
- Conferred with medical personnel to better understand backgrounds and needs of individual residents.
- Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
- Collaborated with other counselors to develop programs that address needs of residents.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Responded promptly to any emergency situations that may arise within the residence.
- Provided information on resident progress and development of case plans.
- Assisted with crisis intervention services when needed.
Adjunct Professor
Queens College - CUNY
New York , NY
2023.06 - 2023.08
- Created lesson plans, syllabi and test schedules for courses on "The Science of Wellbeing" which taught the students how to assess their current level of "wellbeing".
- This course was the first of its kind at Queens College and its purpose was to help break the stigma behind mental health amongst students of newer generations
- Fostered students' commitment to lifelong learning by connecting course materials to broader themes and current events.
- Implemented different teaching styles to meet needs of diverse student population.
- Assisted in curriculum design for new courses or programs based on current educational trends and standards.
- Evaluated student performance using appropriate assessment techniques and provided timely feedback.
- Facilitated active learning through class discussions, group activities, and individual projects.
- Collaborated with other faculty members in order to develop new teaching methods.
- Created assessments such as quizzes and tests to evaluate student understanding of material.
Summer Camp Counselor
YMCA
New York , NY
2021.06 - 2023.07
- Work with students from first grade to fifth grade
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Developed strong relationships with parents to provide updates on their child's progress at camp.
- Organized games and sports activities to keep campers entertained.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Coordinated and led group activities for campers and counselors.
- Reported incidents and accidents to supervisors and completed necessary paperwork.
- Engaged in conversations with individual children about their interests, concerns, goals.
- Informed parents about campers' behavior, athletic achievements and other important information.
Clinical Social Work Intern
Queens College SEEK Program
Queens , NY
2022.08 - 2023.05
- Directly worked with clients age ranging from 17 to 30 years old
- Guided clients in development of skills and strategies for dealing with individual problems.
- Provided individual and group therapy to clients with a variety of mental health issues and needs.
- Facilitated psycho-educational groups and workshops focusing on topics such as stress management and coping skills.
- Participated in weekly supervision meetings with clinical supervisor to discuss cases and develop therapeutic strategies.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
- Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
Receptionist
Transitional Services Of New York
New York , NY
2018.11 - 2022.06
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Managed the front desk area by providing customer service and taking care of administrative tasks.
- Answered and directed incoming calls to appropriate personnel using multi-line telephone system
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Scheduled and confirmed appointments and meetings for management team.
- Greeted customers, answered general questions and directed to appropriate locations.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Program Assistant
Transitional Services of New York Inc.
Jamaica , NY
2022.03 - 2022.06
- Maintained detailed records of all program activities, data collection, and evaluation results.
- Ensured compliance with progress notes and services being provided at the programs of the company clinic.
- Offered reception coverage to relieve staff during absences or breaks.
- Tracked program operating budgets and verifying client insurance using electronic and web-based programs.
- Produced well-written, comprehensive reports and documents.
- Partnered with program management on recommendations, process improvements and corrective action plans.
- Collaborated with other departments to ensure smooth delivery of services for program participants.
Volunteer Administrative Assistant
Kréme Reality
New York , NY
2017.09 - 2018.05
- Acknowledge all clients and guests upon entry of office and direct them to appropriate agent
- Updated contact lists regularly when changes occur in employee status or contact information.
- Scheduled appointments, meetings and events for management staff.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Volunteer Teachers Assistant
Pickwick School
Jamaica , NY
2014.06 - 2015.09
- Provide support to the lead teacher in planning lessons and daily activities based on the principles of child development, state requirements and the specific needs of each child
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
Education
Master of Social Work - Clinical Social Work
Silberman School of Social Work At Hunter College
01.2024
Bachelor of Arts - Sociology
CUNY Queens College
Flushing, NY01.2021
Associate of Arts - Communication Studies
CUNY Borough of Manhattan Community College
Manhattan, NY01.2018
High School Diploma -
Hillcrest High School
01.2016
Skills
- Proficient with both PC and Mac operating systems.
- Knowledge of Microsoft office.
- Administrative Experience
- Coping Mechanisms
- Cognitive Behavioral Therapy
- Psychosocial Assessments
- Treatment Planning
- Clinical Documentation
- Assessment Skills
- Individual Therapy
- Group Therapy
- Recordkeeping and Documentation
- Clinical Services
- Guest Relations
- Customer Service
- Emotional Resilience
- One-On-One Support
- Crisis Intervention
References
References available upon request.
Timeline
Clinical Social Work Intern
Arab American Family Support Center
2023.09 - Current
Adjunct Professor
Queens College - CUNY
2023.06 - 2023.08
Clinical Social Work Intern
Queens College SEEK Program
2022.08 - 2023.05
Part Time Residential Counselor
Transitional Services of New York Inc.
2022.08 - Current
Program Assistant
Transitional Services of New York Inc.
2022.03 - 2022.06
Summer Camp Counselor
YMCA
2021.06 - 2023.07
Receptionist
Transitional Services Of New York
2018.11 - 2022.06
Volunteer Administrative Assistant
Kréme Reality
2017.09 - 2018.05
Volunteer Teachers Assistant
Pickwick School
2014.06 - 2015.09
Master of Social Work - Clinical Social Work
Silberman School of Social Work At Hunter College
Bachelor of Arts - Sociology
CUNY Queens College
Associate of Arts - Communication Studies
CUNY Borough of Manhattan Community College
High School Diploma -
Hillcrest High School
Similar Profiles
Christina TaylorChristina Taylor
Young Adult and Youth Program, Manager at Arab American Family Support CenterYoung Adult and Youth Program, Manager at Arab American Family Support Center
Sergio RochaSergio Rocha
Preventive Case Planner at Arab American Family Services CenterPreventive Case Planner at Arab American Family Services Center
Hanan YahyaHanan Yahya
Sexual Assault Victim Advocate at Arab American Family ServicesSexual Assault Victim Advocate at Arab American Family Services