Raven Brisco
New Orleans,LA
Summary
Customer-focused professional with hands-on experience working directly with people in fast-paced environments. Known for strong communication skills, problem-solving, and the ability to build trust with a wide range of customers. Experienced in managing daily responsibilities, handling customer concerns, and creating positive service experiences. Reliable, organized, and motivated to grow in a role that values strong customer interactions and relationship building.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Client Service & Operations Manger
City Car LLC
New Orleans, LA
02.2022 - Current
- Build and maintain strong client relationships through consistent communication and reliable service
- Managed daily scheduling, booking, and customer interactions in fast-paced environment
- Resolved client concerns efficiently to ensure satisfaction and repeat business
- Coordinated transportation logistics to meet client needs in a timely and professional manner
- Handle payments, tracked income, and maintained accurate financial records
- Promoted services and supported business growth through client engagement and referrals
Assistant Sales Manager
Rent-A-Center
New Orleans, LA
08.2022 - 02.2025
- Assisted customers with products selections and explained financing options to support sales
- Managed inventory and processed payments accurately
- Provided strong customer support and improved client retention
- Supported store manger with daily operations and team coordination
Banquet Server
Court of Two Sisters
New Orleans, LA
11.2021 - 08.2022
- Delivered high-quality service in a fine dining environment for large events and private parties
- Maintained professionalism while interacting with diverse guests
- Assisted with event setup, breakdown,and guest service coordination
- Served food and beverages to guests during events and functions.
Sales Associate
Ace Cash Express
New Orleans, LA
01.2021 - 09.2021
- Assisted clients with financial services including bill payments, checks cashing, and loan agreements
- Explained services, terms , and payment options clearly to customers
- Handled cash transaction accurately while maintaining compliance policies
- Resolved customer concerns and provided solutions in a fast-paced environment
- Built trust with clients by, maintaining professionalism and confidentiality
Server
Royal House Oyster Bar
New Orleans, LA
01.2014 - 09.2019
- Provided fast, friendly service in a high-volume restaurant environment
- Managed multiple tables while maintaining service quality and customer satisfaction
- Promoted menu items and special to enhance customer experience and sales
Shift manger/Driver
Domino's Pizza
New Orleans, LA
10.2009 - 08.2013
- Supervised team members and managed shift operations
- Handled cash transaction and ensured order accuracy
- Delivered orders efficiently while maintaining customer satisfaction
- Maintained workflow efficiently in a fast-paced environment
Education
Certification Of Completion - Business Entrepreneur
Cox Cohort
11.2024 - 12.2024
North Side High
Fort Smith , Arkansas Skills
- Client Relationships
- Customer Service & Communication
- Problem Solving & Conflict Resolution
- Time Management & Organization
- Sales Support & Client Engagement
- Microsoft Office & Basic Computer Skills
Certification
- Food Safety Certification
- Responsible Vendor/Alcohol Permit
- OSHA 30 General Industry (in progress)
Affiliations
- Enjoy Reading and personal development
- Enjoy exploring diverse cuisine
- Children Church Volunteer
- Food Pantry Volunteer
- Interest in gardening and outdoor activities
- Interest in travel and new experience
Timeline
Certification Of Completion - Business Entrepreneur
Cox Cohort
11.2024 - 12.2024
Assistant Sales Manager
Rent-A-Center
08.2022 - 02.2025
Client Service & Operations Manger
City Car LLC
02.2022 - Current
Banquet Server
Court of Two Sisters
11.2021 - 08.2022
Sales Associate
Ace Cash Express
01.2021 - 09.2021
Server
Royal House Oyster Bar
01.2014 - 09.2019
Shift manger/Driver
Domino's Pizza
10.2009 - 08.2013
North Side High