RAVEN BRYANT
SHREVEPORT,US
Summary
Marketing/General Manager with over 9+years of experience in retail and administrative roles, demonstrating a strong ability to develop business-driving strategies that exceed sales goals by over 20%. Expertise in merchandising, team leadership, and vendor management, with a proven track record of reducing retail shrink and enhancing operational efficiency. Committed to maximizing revenue and enhancing customer experiences through innovative marketing and collaborative team initiatives.
Overview
12
12
years of professional experience
Work History
Sales Manager
Ulta Beauty Inc.
Shreveport, LA
08.2025 - 04.2026
- Led sales team to exceed monthly targets through strategic planning and execution.
- Developed training programs to enhance product knowledge and customer service skills.
- Analyzed sales data to identify trends and optimize inventory management processes.
- Established key performance indicators (KPIs) to measure team effectiveness and drive improvements.
- Implemented promotional strategies that increased customer engagement and drove revenue growth.
- Mentored junior staff, fostering a culture of continuous improvement and professional development.
- Oversaw budgeting processes, ensuring effective allocation of resources for maximum impact.
Sales Associate
Dillards
Shreveport
01.2024 - 01.2025
- Assisted customers with product choices, enhancing satisfaction and driving repeat business.
- Exceeded monthly sales targets through effective communication and product knowledge.
- Collaborated with team to optimize store layout, improving customer experience and sales flow.
- Resolved customer issues swiftly, increasing loyalty and positive feedback.
- Utilized sales data to identify trends, adjusting strategies to boost revenue.
Marketing/General Manager
Girlkin Lashes
11.2022 - 07.2023
- Exceeded quarterly sales goals by over 20% of plan by developing business-driving strategies through sales contests, team initiatives, and creative merchandising
- Processed all retail price changes and purchase orders, monitoring merchandise shipments assuring accurate product and store placement
- Ensured new inventory was merchandised and staged in accordance with company planograms, including window displays, floor displays, and aisle displays
- Analyzed sales reports with Retail Operations Managers communicating results and key targets weekly with sales and merchandise team
Manager
Sally Beauty
01.2020 - 11.2022
- Decreased retail shrink to less than 5% by monitoring inventory levels, shoplifting, employee theft, and administrative errors
- Liaised closely with executive team, senior managers, operations managers, and other supervisors to develop key business objectives
- Led staff of 25 employees in day-to-day operations to include receiving new freight, organizing sales floor and racks, cash handling
- Prepared all inventory reports, sales analyses, margin reports, sales by style, and financial statements
- Performed Human Resource (HR) duties such as payroll, employee reviews, filing and documenting, resolving pay issues, analyzing Profit and Loss (P&L) Statements, invoicing, and drafting operational reports
- Organized and managed shift operational duties in absence such as store opening, shift closing, conflict management, staff training, and customer complaint resolution
Hairstylist
Hair Care Styling Salon
07.2014 - 09.2021
- Built customer trust and confidence through active listening, giving honest recommendations, and addressing customer concerns
- Provided quality beauty services such as hair extensions and makeup application
- Engaged with customers to ensure satisfaction and showed empathy when needed
Education
Cosmetology - undefined
Regency Beauty Institute
08.2023
Skills
- Customer Service (Expert), Telework, Purchase Orders, Merchandising, Accounts Payable, Accounts Receivable, KPI, POS Systems, Staff Training, Inventory Control, Vendor Management, Cash Handling, Sales, Marketing, Process Improvements, Team Leadership, Budgeting, P&L Management
Timeline
Sales Manager
Ulta Beauty Inc.
08.2025 - 04.2026
Sales Associate
Dillards
01.2024 - 01.2025
Marketing/General Manager
Girlkin Lashes
11.2022 - 07.2023
Manager
Sally Beauty
01.2020 - 11.2022
Hairstylist
Hair Care Styling Salon
07.2014 - 09.2021
Cosmetology - undefined
Regency Beauty Institute