Raven Carter
Dallas,Georgia
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Assistant Teacher
Legacy Academy
11.2022 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
customer service, Hostess
Pappasitos cantina
05.2022 - 11.2022
- Outgoing greeter with strong communication and, skills
- Welcomes guests to establishment, coordinating seating and providing menus, silverware and drinks to transition guests to wait staff
- Point of sale systems
- Reservations management
- Complaint handling
- Guest relations
- Customer service
- Problem-solving
- Cash register operation
- Maintained seating charts to optimize station rotations.
- Moved and arranged tables, chairs and settings to accommodate large groups or guests with special needs.
- Coordinated waitstaff to balance workload between restaurant sections.
- Met goals for fast table turnaround and low customer wait times by controlling guest flow.
Daycare Teacher
Discovery point
05.2021 - 05.2022
- Adhered to state and federal standards governing daycare environment and curriculum.
- Coordinated interactive activities to meet children's physical, emotional, intellectual and social needs.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Cashier
Wendys
06.2019 - 12.2020
- Balanced cash drawer at beginning and end of each shift.
- Engaged customers in pleasant conversation while completing cash register transactions.
- Kept clean, organized and well-stocked checkout areas.
- Informed customers of promotions and special offers to increase sales.
- Provided information to customers on products or services.
- Stocked store shelves and end-caps with merchandise.
- Maintained balance sheets with transaction information.
Education
No Degree - Psychology
Valdosta State University
Georgia Bachelor of Arts - Fashion Marketing And Management
Art Institute of Atlanta
Atlanta, GASkills
- Behavior Management
- Lesson Planning
- Policy Collaboration
- Student and Faculty Communication
- Phone Answering
- Natural Leadership
- Customer Service Process Improvement
- Event Promotion
- Guest Experience Management
- Time Management
- Verbal and Written Communication
Timeline
Assistant Teacher
Legacy Academy
11.2022 - Current
customer service, Hostess
Pappasitos cantina
05.2022 - 11.2022
Daycare Teacher
Discovery point
05.2021 - 05.2022
Cashier
Wendys
06.2019 - 12.2020
No Degree - Psychology
Valdosta State University
Bachelor of Arts - Fashion Marketing And Management
Art Institute of Atlanta
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