Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
Waitress

Raven Cedeño

Waitress
Miami,FL

Summary

Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work. Extensive knowledge and superior work ethic. Cheerful Server offering experience in fast-paced restaurant ; promoting customer comfort and enhanced experiences by answering questions and responding to concerns. Efficiently maintains service standards and follows safe service regulations.

Overview

4
4
years of professional experience

Work History

Waitress

IHOP
Miami, Florida
08.2019 - 05.2021
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Waitress

Applebee's
Miami, FL
07.2017 - 05.2019
  • Maintained detailed knowledge of all specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Education

GED -

Miami Dade College
Miami, FL
06.2016 - 06.2016

Skills

    Hospitality service expertise

undefined

Additional Information

I'm a 23 year old woman with many dreams. I'd like to continue my studies to become a children's therapist. Outside of a degree I plan to have my own business that expresses my creative side which includes writing and painting. I see myself writing and illustrating books for children and adults.

Interests

Writing

Painting

Singing

Volunteer Work

Timeline

Waitress

IHOP
08.2019 - 05.2021

Waitress

Applebee's
07.2017 - 05.2019

GED -

Miami Dade College
06.2016 - 06.2016
Raven CedeñoWaitress