Raven Davis
Take 5 Carwash
Hot Springs,AR
16
years of professional experience
Dynamic Site Manager with proven success at Take 5 Carwash, enhancing operational efficiency and customer satisfaction. Expert in team leadership and conflict resolution, I implemented workflow improvements that boosted productivity and minimized downtime. Adept at building strong client relationships, I consistently ensured high service quality and team performance.
Work History
Site Manager
5 Years 1 Month- Oversaw daily car wash operations, maintaining service flow, cleanliness, and site readiness.
- Supervised team members, assigned duties, and reinforced safety and customer service standards.
- Trained new hires on wash procedures, equipment use, and point-of-sale processes.
- Monitored equipment performance, identified maintenance needs, and coordinated repairs promptly.
- Implemented workflow improvements to increase efficiency, reduce downtime, and support team productivity.
- Enforced cash handling procedures, reconciled transactions, and maintained accurate daily records.
- Resolved customer concerns quickly, protecting service quality and improving guest satisfaction.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
Co-Manager
7 Years- Supervised daily restaurant operations to maintain service, quality, and speed standards.
- Coordinated crew schedules, breaks, and labor coverage to support efficient shift execution.
- Trained team members on food safety, customer service, and station procedures.
- Monitored cash handling, register accuracy, and deposit preparation for compliance.
- Resolved guest concerns promptly to preserve satisfaction and restaurant reputation.
- Inspected cleanliness, sanitation, and equipment readiness to meet operational standards.
- Analyzed sales, labor, and inventory needs to improve shift performance.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
Carhop
8 Months- Delivered orders promptly to guests while maintaining accurate order presentation and service quality.
- Processed drive-in payments using point-of-sale system and handled cash with accuracy.
- Communicated order details clearly with kitchen staff to support timely preparation.
- Maintained clean service area, trays, and workstations to meet sanitation standards.
- Assisted guests with menu questions and customized orders to improve dining experience.
- Adhered to food safety procedures while handling beverages, meals, and condiments.
- Restocked supplies and packaging materials to keep service flow efficient.
Sandwich Artist
5 Months- Prepared sandwiches and salads to customer specifications while maintaining portion control and food quality.
- Operated cash register and processed customer payments accurately during fast-paced service periods.
- Maintained clean prep areas, following sanitation procedures and food safety standards.
- Restocked ingredients, bread, and supplies to support continuous service and product availability.
Housekeeper
4 Months- Cleaned guest rooms, bathrooms, and common areas to maintain resort cleanliness standards.
- Replenished linens, toiletries, and guest amenities for prepared room turnover.
- Inspected rooms for maintenance issues and reported concerns to appropriate staff.
- Followed sanitation procedures for high-touch surfaces and shared resort spaces.
Education
High School Diploma
Skills
Team leadership
Site inspection and management
Quality assurance
Problem-solving
Management
Conflict resolution
Customer relationship management
Multitasking and organization
Safety procedures
Construction management
Relationship building
Supply ordering
Shift scheduling
Coaching and mentoring
Customer service
Schedule management
Teamwork and collaboration
Teamwork
Hardworking and reliable
Attention to detail
Timeline
Site Manager
Take 5 Carwash
08.2021 - 09.2026Read More
Co-Manager
Wendys
07.2014 - 07.2021Read More
Carhop
Sonic
09.2013 - 05.2014Read More
Sandwich Artist
Subway
11.2012 - 04.2013Read More
Housekeeper
Mountain Harbor Resort And Spa
05.2010 - 09.2010Read More
Miunt Ida High School
High School Diploma
Read More