Raven Eaglin
Lafayette,United States
Summary
Energetic, high motivated leader who manages all available resources to achieve company goals and objectives, Key strengths are leadership, effective team player, problem solving, goal setting, effective communication, the ability to manage multiple tasks and priorities, professional and reliable, safety conscious, and hard-working.
Knowledgeable Sr. Deckhand with solid background in maritime operations and vessel maintenance. Demonstrated ability to handle deck operations efficiently, contributing to safe and smooth voyages. Proven expertise in teamwork and adaptability, ensuring seamless collaboration and quick response to dynamic maritime conditions.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sr. Deckhand
American Cruise Lines
01.2024 - Current
- Supervised daily operations of deck crew, ensuring adherence to safety protocols and company standards.
- Mentored junior deckhands, enhancing their skills in navigation and vessel maintenance.
- Coordinated boarding and disembarking processes, optimizing passenger flow and satisfaction.
- Conducted routine inspections of deck equipment, identifying maintenance needs for operational efficiency.
- Developed training materials for new hires, fostering a culture of knowledge sharing within the team.
- Enhanced teamwork through effective conflict resolution strategies among deck personnel during challenging situations.
- Increased crew productivity by providing clear communication and direction during complex operations such as mooring and anchoring.
- Promoted a positive work culture by mentoring junior deckhands and sharing accumulated industry knowledge.
- Assisted in maintaining accurate documentation and logbooks, ensuring compliance with maritime regulations and company policies.
- Provided support to engineers during engine room tasks when necessary, contributing to top-notch mechanical performance throughout voyages.
- Demonstrated adaptability by quickly mastering new skills as they became relevant to evolving job responsibilities aboard the vessel.
- Collaborated with fellow deckhands to achieve seamless teamwork during onboard tasks, resulting in increased efficiency and overall positive work atmosphere.
- Maintained the cleanliness and organization of all deck areas to ensure a safe working environment for crew members.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
Deckhand
American Cruise Lines
04.2023 - 11.2023
- Operated deck machinery and equipment to ensure safe vessel operations.
- Assisted in loading and unloading cargo, maintaining efficient workflow.
- Conducted routine maintenance checks on deck and safety equipment.
- Monitored weather conditions to inform navigation decisions and ensure safety.
- Trained new crew members on safety protocols and operational procedures.
- Collaborated with team to maintain cleanliness and organization of deck areas.
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Contributed to efficient operations by maintaining a clean and organized deck environment.
- Communicated clearly, concisely and politely with passengers and crew members.
Guest Service Team Leader
Target
Lafayette, LA
08.2019 - 07.2021
- Experience leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
Captioning Assistant
Hamilton Relay
Baton Rouge, LA
01.2017 - 08.2019
- Responsible for relaying telephone conversations in real time for individuals who are deaf, hard of hearing, or have difficulty speaking by repeating exactly what is heard into a computer system that recognizes speech and transforms words into text on the clients phone. When new hires are welcomed in the building I am also on a team that trains the new hires for success on the call floor.
Loss Prevention Manager
Academy Sports + Outdoors
Lafayette, LA
04.2016 - 12.2017
- Deterred theft and fraud during hours of operation, monitored inventory and stock, develop positive working relationships with staff and guest, create a safe and secure environment for guest and team members, customer relations, inventory control, strategy planning, shipping/receiving, retail services, operations analysis, team leadership, electronics, and worked with the Baton Rouge Sheriff's Office to resolve retail theft.
Loss Prevention Agent
Target
Baton Rouge, LA
05.2013 - 04.2016
Logistics Team Member/Management Trainee
Target
01.2010 - 11.2014
- Actively participate in logistics personnel development at all levels through talent acquisition and performance management in collaboration with management, unload trailers and productively stock to sales floor, overseen and managed electronic department and stockroom.
Shift Leader
Community Coffee House
Baton Rouge, LA
07.2011 - 08.2012
- Provided fast, courteous, reliable coffee service with a customer-focused attitude, performed cashier and cash handling functions in an accurate manner, monitored food preparation to ensure quick orders, managed inventory.
Administrative Specialist / Military Police
United States Army National Guard
02.2003 - 07.2011
- Military Police Protect lives and property by enforcing military laws and regulations, control traffic, prevent crime and respond to all emergencies, Deployed in the aid of Hurricanes: Katrina, Ike and Gusto Administrative Specialist Supervise performance of administrative functions, monitor proper filing of documents, monitor mail delivery in and out going, maintain logs, receipts and secure classified documents, prepare documents, provide technical training and instructions to subordinates and supported units.
Bakery Team Lead
Walmart Supercenter
Opelousas, LA
06.2005 - 07.2009
- Managed preparing and displaying of bakery items, training new employees, tracking inventory, coordinating and fulfilling cake orders and monitoring product quality.
Education
License -
Moore Career College
Baton Rouge, LAHigh School Diploma - undefined
Carencro High School
Lafayette, LA05-2003
Skills
- Recruiting
- Performance Management (5 years)
- Strategic Planning (5 years)
- Logistics (7 years)
- Loss Prevention (10 years)
- Management (6 years)
- Workday
- Talent Acquisition
- Deck equipment operation
- Mooring operations
- Painting and varnishing
- Guest relations
- Diving experience
- Anchoring techniques
- Boat maneuvering
- Radio communication
- Vessel maintenance
- Ship security
- Tender driving
Accomplishments
Achieved star-performer 3 times during my time working for American Cruise Lines.
Certification
- Driver's License
- Bartender License
Military Service
- Branch: Army
- Service Country: United States
- Rank: E4
- February 2003 to March 2011
Assessments
- Retail customer service — Proficient
- June 2022
- Responding to customer situations in a retail setting
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Sr. Deckhand
American Cruise Lines
01.2024 - Current
Deckhand
American Cruise Lines
04.2023 - 11.2023
Guest Service Team Leader
Target
08.2019 - 07.2021
Captioning Assistant
Hamilton Relay
01.2017 - 08.2019
Loss Prevention Manager
Academy Sports + Outdoors
04.2016 - 12.2017
Loss Prevention Agent
Target
05.2013 - 04.2016
Shift Leader
Community Coffee House
07.2011 - 08.2012
Logistics Team Member/Management Trainee
Target
01.2010 - 11.2014
Bakery Team Lead
Walmart Supercenter
06.2005 - 07.2009
Administrative Specialist / Military Police
United States Army National Guard
02.2003 - 07.2011
High School Diploma - undefined
Carencro High School
License -
Moore Career College