Raven Fields
Spring Hill,TN
Summary
Dynamic leader with a proven track record at Ulta Cosmetics, excelling in inventory management and relationship building. Spearheaded initiatives that enhanced store experiences, optimized merchandise presentation, and significantly increased efficiency. Mentored teams to exceed sales goals, fostering a culture of accountability and performance excellence.
Overview
1
1
Certification
Work History
Beauty Advisor
Ulta Cosmetics
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Lead Cashier
Ulta Cosmetics
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Merchandise Manager
Ulta Cosmetics
- Coordinated cross-functional teams to execute successful product launches within tight deadlines.
- Reduced markdowns by optimizing inventory management processes and implementing demand forecasting techniques.
- Championed a culture of continuous improvement within the team, promoting collaboration, feedback, and best practice sharing.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Operations Manager
Ulta Cosmetics
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Assisted in recruiting, hiring and training of team members.
Education
Columbia Central High School
Columbia, TN05.2019
Skills
- Inventory management
- Merchandise presentation
- Merchandise allocation
- Retail display setup
- Store layout optimization
- Merchandising logistics
Certification
Cosmetology License
Timeline
Beauty Advisor
Ulta Cosmetics
Lead Cashier
Ulta Cosmetics
Merchandise Manager
Ulta Cosmetics
Operations Manager
Ulta Cosmetics
Columbia Central High School
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